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Collections Specialist
State Collection Service, Inc.Remote Collection Specialist handling inbound and outbound calls for account resolution in a fast-paced environment. Working for a fast-growing team at State Collection Service.
About the role
Key responsibilities & impact- Handle inbound and outbound telephone calls
- Collect payment for medical and non-medical accounts
- Utilize negotiating and customer service skills
- Adhere to all FDCPA, FCRA, HIPPA and other applicable laws
Requirements
What you’ll need- 1+ years’ experience working in a Collections, Call Center or Customer Service function
- Ability to enter and update data on company and/or client systems
- Ability to work in a fast-paced, deadline-oriented environment
- Strong organization skills
- Demonstrates flexibility in scheduling and assignments
- Ability to work cooperatively within a team-based environment
Benefits
Comp & perks- Health, Dental, Vision, Life and Disability Insurance
- 401K w/employer match
- HSA/Flexible spending accounts
- Paid time off starting at 90 days
- Annual profit sharing
- 7 Paid Holidays – Thanksgiving, Christmas Day, Christmas Eve, New Year’s Day, Memorial Day, Fourth of July, Labor Day
- Family Friendly Events
- Wellness Programs/Gym Reimbursement
- All necessary equipment and technical support provided
ATS Keywords
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Soft Skills
customer servicenegotiatingorganizationflexibilityteamwork