Statara Solutions

Revenue Operations

• The Revenue Operations Manager owns the operational engine behind Statara’s revenue and sales growth.
• This role leads Salesforce administration, revenue reporting infrastructure, and contract workflow coordination, serving as a cross-functional operator across Business Development, Finance, Legal, Product, and Activation.
• This is a high-ownership role for a proactive, solutions-oriented operator who thrives in fast-moving environments and drives issues to resolution without waiting for direction.
• CRM & Systems Ownership· Serve as primary Salesforce administrator and internal CRM expert.
• Own pipeline structure, deal stages, approval flows, automation, dashboards, and reporting architecture.
• Enforce data hygiene standards and pipeline discipline across revenue-generating teams.
• Continuously improve CRM processes to support scale, visibility, and accountability.
• Train and enable team members on Salesforce and GTM tools to drive consistent adoption.
• Revenue Reporting & Forecasting· Build and maintain real-time dashboards covering pipeline, bookings, renewals, and revenue performance.
• Support and improve weekly, monthly, and quarterly forecasting processes.
• Partner with Finance to align CRM data with invoicing and revenue reporting.
• Monitor pipeline progression, identify stalled deals, and proactively resolve bottlenecks.
• Contract & Commercial Process Coordination· Coordinate end-to-end contract workflows including MSAs, SOWs, amendments, and renewals.
• Manage contract routing, redlines, approvals, and documentation across Sales, Legal, Finance, and leadership.
• Maintain contract templates, pricing documentation, and approval workflows.
• Track contract status to ensure timely execution and operational readiness.
• Identify process gaps and implement practical improvements that increase speed and clarity.
• Cross-Functional Operations· Establish clear handoffs from closed deal through delivery and reporting.
• Oversee operational workflows to ensure alignment and follow-through across teams.
• Surface risks early and drive solutions across departments.
• Act as a connective operator across HR, IT, Finance, and Legal.
• Support leadership with execution tracking and operational accountability.

Revenue Operations Manager

Data Analyst

• Clean, combine, and process polling data.
• Monitor the status of polls from start to finish while providing the first quality control check.
• Produce reports, which may include filled-in questionnaires, banner books, and time-series crosstabs.
• Collaborate with Research Analysts to understand and fulfill all reporting requests.
• Service and fulfill requests from the Insights and Analytics team.
• Audit reports.
• Create dashboards for clients.
• Attend client meetings/conference calls as needed.
• Manage time to meet internal and client-driven timelines.
• Stay up to date on the latest technology, software, and relevant skills as needed.
• Provide crossover support to other data services and products as needed.

Manager

• Own assigned client pods end-to-end, serving as the primary owner of execution, delivery quality, and day-to-day client experience.
• Serve as the primary operational point of contact for assigned clients.
• Manage day-to-day client interactions, ensuring clear communication, expectation-setting, and follow-through.
• Support client discovery efforts by gathering requirements, synthesizing insights, and contributing to strategic recommendations.
• Monitor account health indicators, proactively addressing risks, blockers, or delivery issues.
• Engage the Director as a senior escalation point for complex risks, strategic tradeoffs, or high-impact opportunities, providing context and recommendations.
• Apply experience working with trade associations, advocacy organizations, or membership-based clients in policy- or issue-driven environments.
• Focus on quarterly execution, near-term delivery, and day-to-day performance.
• Ensure consistency, reliability, and quality across all assigned client work.
• Own and execute quarterly account plans and near-term delivery priorities for assigned client pods, aligned with multi-quarter strategy set at the portfolio level.
• Act as the operational lead for assigned pods, balancing client needs, delivery capacity, and execution quality within defined guardrails.
• Coordinate cross-functional teams to ensure timely, accurate, and high-quality delivery of client initiatives.
• Own project timelines, deliverables, and execution metrics for assigned workstreams.
• Model and reinforce pod workflows, standards, and best practices.
• Translate client objectives into actionable tasks, reporting, and outputs across Data, Insights, and Activation.
• Independently identify expansion opportunities within assigned accounts and partner with the Director on qualification, prioritization, and commercial decision-making.
• Prepare materials for renewals, upsell, or cross-sell, including proposals, scopes, and presentations.
• Execute approved expansion initiatives and new scopes once commercial decisions are finalized.
• Contribute to case studies, performance summaries, and client success stories.
• Independent ownership of assigned client pods, with strong execution outcomes and minimal need for day-to-day oversight.
• High client satisfaction and strong day-to-day client relationships.
• On-time, high-quality delivery across all assigned accounts.
• Clear visibility into account health, risks, and opportunities.
• Effective execution of account strategies that support renewals and growth without owning revenue outcomes.

Manager, Client Strategy – Development

Director

• Serve as the final owner of strategic client relationships and long-term account health.
• Build and maintain trusted executive-level relationships, including engagement with boards, committees, and senior member leadership.
• Lead strategic client discovery, annual and multi-quarter planning, and executive reviews.
• Own client outcomes and act as the escalation point for complex, high-risk, or sensitive matters.
• Apply deep experience advising trade associations, advocacy organizations, or membership-based clients operating in policy- or issue-driven environments.
• Own mid- to long-term client strategy (multi-quarter to annual horizons).
• Balance client ambition with delivery feasibility and internal capacity planning.
• Serve as Pod Lead, accountable for defining workflows, delivery standards, prioritization, and resource allocation across client portfolios.
• Translate client goals into multi-quarter roadmaps aligned to Statara’s Data, Insights, and Activation capabilities.
• Ensure consistent, high-quality service delivery across pods through governance, performance oversight, and continuous improvement.
• Partner with cross-functional leaders to optimize delivery models and scale best practices.
• Own organic revenue growth, including renewals, upsell, cross-sell, and expansion opportunities.
• Lead renewal strategy, pricing discussions, scope expansion, and commercial negotiations.
• Identify new revenue opportunities and shape solution alignment in partnership with Business Development.
• Oversee pipeline health and conversion for existing accounts, ensuring growth targets are met or exceeded.
• Develop executive-level case studies and proof points demonstrating client impact and ROI.

Revenue Operations Manager

Data Analyst

Manager, Client Strategy – Development

Director, Client Strategy – Development