Program Manager
StartSteps
full-time
Posted on:
Location Type: Hybrid
Location: Berlin • 🇩🇪 Germany
Visit company websiteJob Level
JuniorMid-Level
About the role
- Manage a portfolio of instructor-led online programs for career changers in Germany.
- Oversee the development and implementation of course curricula and learning materials.
- Recruit, contract, and onboard program trainers.
- Manage trainers throughout the programs with regular check-ins.
- Lead operations prior to program kick-offs, including admissions, student onboarding, and contract execution.
- Manage operations during programs, including program administration, reporting, and ad-hoc problem solving.
- Support students during the program through regular check-ins.
- Communicate with key stakeholders, including the Federal Employment Agency (Agentur für Arbeit) and Jobcenter.
- Collaborate with other teams and stakeholders to align the program with students’ needs during and after the programs.
- Maintain program compliance with AZAV certification.
- Ensure an excellent student learning experience through supervision, communication, and organization of trainers and students.
Requirements
- 2–3 years of experience in the education sector (ideally an ASAV-certified provider) with a proven track record in program management and implementation.
- Strong entrepreneurial skills and the ability to take a program from concept through launch and growth.
- Strong ownership of processes with a proactive interest in improving ways of working.
- Exceptional organizational skills with a reliable, precise, and structured approach to work, and an affinity for digital processes.
- Strong communication and interpersonal skills, with the ability to build productive working relationships with a wide range of stakeholders.
- Excellent written and verbal communication skills in English and German, minimum C1 level in both languages.
Benefits
- Competitive salary.
- Opportunities for professional growth and skill development through support and mentorship.
- Be part of a mission-driven organization making a real impact through education, including promoting diversity in the tech industry and teaching digital skills in developing countries.
- Join a fast-moving, innovative company with autonomy and freedom to make decisions and lead initiatives.
- A dog-friendly office in the heart of Berlin, with flexible remote work options.
- An inclusive team culture that values diversity and fosters a sense of belonging.
- An equal opportunity employer committed to creating a diverse and inclusive workplace.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
program managementcurriculum developmentlearning materials implementationstudent onboardingprogram administrationreportingproblem solving
Soft skills
entrepreneurial skillsorganizational skillscommunication skillsinterpersonal skillsrelationship buildingproactive improvementstructured approach
Certifications
AZAV certification