Account Manager

StarRez, Inc.

Account Manager at StarRez driving growth and satisfaction for higher education housing solutions. Managing relationships and overseeing the full sales cycle for customer accounts.

Posted 5/9/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $70,000 per yearWebsite

About the role

Key responsibilities & impact

Drive growth within an assigned customer territory by identifying upsell opportunities, managing a healthy pipeline, and achieving revenue goals
Build trusted, long-term relationships with stakeholders across Higher Education and residential communities, understanding their unique goals and aligning StarRez solutions to their needs
Lead the full sales cycle from outbound prospecting and customized product demonstrations to proposal delivery, contract negotiation, and deal closure
Collaborate cross-functionally with product, services, and finance teams to scope solutions, manage licensing and invoicing, and support RFP/RFI responses
Represent the voice of the customer internally by sharing insights that shape product evolution, go-to-market strategy, and community engagement
Maintain accurate records of customer interactions, deal stages, and forecasts using Salesforce, Groove, Gong, and related sales tools
Serve as a consultative partner post-sale, ensuring smooth handoffs, supporting adoption, and identifying ongoing opportunities for customer success.

Requirements

What you’ll need

5+ years of experience in a higher education housing leadership role
Experience utilizing StarRez (or similar) software to improve operations.

Benefits

Comp & perks

Full benefits including health care
Paid time off
Life insurance
401k plan with company match for eligible team members.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales cycle managementupsellingproposal deliverycontract negotiationcustomer success

Soft Skills

relationship buildingcollaborationconsultative sellingcommunicationstakeholder management