Claims Manager – Defense Base Act

Starr Insurance

Claims Manager at Starr overseeing DBA claims and Third Party Administrators. Engaging in audits, claim reviews, and management reporting with a focus on service excellence.

Posted 5/28/2026full-timeBoston • Arizona, Illinois, Massachusetts, Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Providing management oversight to Third Party Administrators DBA claims personnel by monitoring the claims online using the Third Party Administrators claim systems.
Reviewing monthly loss run trends, reportable claims and/ or problematic claims.
Provide excellent claim service to external clients and internal partners.
Participate in claim file reviews with insureds, brokers and Third Party Administrator’s claim personnel.
Assist with audits of Third Party Administrators.
Interface with underwriting on claim status, exposures and other factors impacting their risks.
Review and approve Third Party Administrator’s monthly claim handling fees.
Prepare internal management reports for claims with net exposure to Starr Indemnity & Liability Company in excess of $250,000 or as required.
Maintain and/or obtain any state adjuster licenses as directed by management.
Perform other duties as required by management.

Requirements

What you’ll need

Minimum experience of 5 years handling DBA/USL&H claims
Supervisory experience a plus
Must be self-motivated
Have a sense of urgency
Strong organizational skills
Ability to multi-task

Benefits

Comp & perks

first class training and development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

claims managementloss run analysisclaim file reviewaudit assistancereport preparationrisk assessment

Soft Skills

self-motivatedsense of urgencyorganizational skillsmulti-taskinginterpersonal skills

Certifications

state adjuster licenses