Loss Control Service Consultant – Casualty

Starr Insurance

Loss Control Service Consultant overseeing overall loss control service direction and evaluation of new business accounts. Collaborating with teams and applying commercial insurance expertise to evaluate risks and ensure profitable accounts.

Posted 5/13/2026full-timeNew York City • California, Illinois, New York • 🇺🇸 United StatesSeniorLeadWebsite

About the role

Key responsibilities & impact

Position oversees overall loss control service direction, coordination, and evaluation of new business and dedicated accounts in their respective regional office.
Helps to ensure quality accounts are added to the portfolio while also assessing individual account service needs once bound.
Monitors loss development on the book of business and readily perform and deploy loss control resources where needed to maintain profitability and retention of key accounts.
Coordinate and oversee service account internal and vendor loss control activities , provide feedback and coaching to maximize performance based on predetermined standards.
Determines how best to align internal and/or specialist service providers based on technical skill sets.
Responsible for performing account coordination, directing work, quality assurance, problem solving and solutions management.
Act as an underwriting and customer technical resource for key industries, casualty lines of coverage including products liability to help make better informed pricing decisions.
Assist in pre-sale meetings with large, high-profile accounts.

Requirements

What you’ll need

At least 10+ years of risk assessment, commercial insurance operations or private industry risk management role.
Thorough knowledge of commercial insurance coverage’s & underwriting process.
Fully effective interpersonal, writing and other communication skills required to develop and maintain relationships.
Demonstrated ability to identify and set priorities and commit to and meet deadlines in a fast-paced self-starting environment.
Demonstrated success in team building, multi-tasking, problem solving and conflict resolution.
Excellent coaching and mentoring skills.
A deep understanding of Product Liability exposures, controls and experience preferred.
The complexity and/or size of book of business is significant.
Account management experience is preferred.
Candidates must be comfortable working directly with underwriters, brokers, and insureds.
Candidates must have excellent planning and negotiating skills; strong verbal, written and interpersonal skills; and advanced proficiency in computer applications and software.
Candidates are typically working towards (or obtained) an advanced degree and/or professional certification in one or more of the following areas: CPCU, AU, ARM, CRM, CFPS, CSP, CIH, CPE, etc. are desirable but not required.

Benefits

Comp & perks

First class training and development opportunities
Equal opportunity employer

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

risk assessmentcommercial insurance operationsunderwriting processaccount managementproduct liabilityloss controlquality assuranceproblem solvingsolutions managementcoaching

Soft Skills

interpersonal skillscommunication skillsteam buildingmulti-taskingconflict resolutionplanning skillsnegotiating skillswriting skillsrelationship managementdeadline management

Certifications

CPCUAUARMCRMCFPSCSPCIHCPE