Senior Infrastructure Manager

Starr Insurance

Senior Infrastructure Manager overseeing enterprise infrastructure operations at Starr. Responsible for managing IT infrastructure platforms and leading infrastructure initiatives for reliability and modernization.

Posted 5/9/2026full-timeNew York City • New York • 🇺🇸 United StatesSeniorWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Manage and remain hands-on with day-to-day operations of enterprise infrastructure platforms, ensuring availability, performance, and stability
Design, implement, and support on-premises and cloud infrastructure solutions, including compute, storage, backup, and disaster recovery
Lead infrastructure initiatives including upgrades, refreshes, disaster recovery improvements, and large-scale modernization programs
Oversee and actively engage in data center operations, virtualization, storage, backup, and recovery platforms
Lead incident response and serve as an escalation point for complex technical issues, including root cause analysis and remediation
Manage infrastructure vendors and service providers while retaining technical ownership of delivered solutions
Lead, coach, and develop infrastructure engineering staff through direct technical mentorship
Support CapEx and OpEx planning with hands-on input into platform design and technology selection
Ensure infrastructure environments meet security, audit, and compliance requirements
Maintain accurate asset and configuration data aligned with CMDB standards

Requirements

What you’ll need

Bachelor’s degree in Information Technology, Computer Science, or equivalent experience
8–10+ years of progressive enterprise IT infrastructure experience
3–5+ years in an infrastructure leadership role with direct hands-on technical responsibilities
Demonstrated hands-on experience supporting and operating enterprise infrastructure in on-premises and cloud environments
Strong hands-on experience with data center operations, virtualization, storage, backup, and disaster recovery platforms
Experience with large-scale infrastructure modernization programs
Ability to act as a technical escalation point and actively participate in troubleshooting complex issues
Experience leading technical teams and managing vendors
Strong communication and stakeholder management skills

Benefits

Comp & perks

First class training and development opportunities
Inclusive environment for all employees

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

enterprise infrastructurecloud infrastructure solutionsdata center operationsvirtualizationstoragebackupdisaster recoveryroot cause analysisinfrastructure modernizationtechnical mentorship

Soft Skills

leadershipcommunicationstakeholder managementtroubleshootingcoaching

Certifications

Bachelor’s degree in Information TechnologyBachelor’s degree in Computer Science