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Starr Insurance

Claims Manager, Commercial Auto

Starr Insurance

Claims Manager overseeing commercial auto property damage and bodily injury claims with a global leader in commercial insurance. Providing management oversight and excellent claim service to clients.

Posted 5/6/2026full-timePhiladelphia • Pennsylvania, Texas • 🇺🇸 United StatesSeniorLeadWebsite

About the role

Key responsibilities & impact
  • Providing management oversight to Third Party Administrators commercial auto property damage and bodily injury claims personnel by monitoring the claims online using the Third Party Administrators’ claim systems
  • Reviewing monthly loss run trends, reportable claims and/ or problematic claims
  • Provide excellent claim service to external clients and internal partners
  • Participate in claim file reviews with insureds, brokers and Third Party Administrator’s claim personnel
  • Interface with underwriting on claim status, exposures and other factors impacting their risks
  • Review and approve Third Party Administrator’s monthly claim handling fees
  • Prepare internal management reports for claims with net exposure to Starr Indemnity & Liability Company in excess of $250,000 or as required
  • Lead negotiations during case dispositions
  • Perform other duties as required by management including reinsurance and subrogation

Requirements

What you’ll need
  • Eight+ years' experience in relevant litigation, handling claims or overseeing TPAs
  • Experience handling complex excess claims
  • Insurance Adjuster License
  • Bachelor’s degree
  • Ability to manage time effectively, set priorities, and meet deadlines
  • Working knowledge of Microsoft Word and Excel
  • Strong communication (verbal and written) and interpersonal skills.

Benefits

Comp & perks
  • first class training and development opportunities
  • commitment to creating an inclusive environment for all employees
  • support for the profitable growth of organizations in a dynamic, competitive marketplace

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
claims managementlitigationcomplex excess claimsclaim file reviewsnegotiationreinsurancesubrogation
Soft Skills
time managementprioritizationdeadline managementcommunicationinterpersonal skills
Certifications
Insurance Adjuster License