Flight Follow-Up Agent
Starlink Aviation
full-time
Posted on:
Location Type: Remote
Location: Canada
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Salary
💰 CA$45,000 per year
Job Level
About the role
- Plan flight routes considering factors such as weather conditions, airspace restrictions and aircraft performance
- Calculate and determine optimal fuel loads, taking into account variables such as distance, alternate airports and expected delays
- Maintain effective communication with pilots, crews and other stakeholders before and after flights to provide necessary support, implement required adjustments and ensure smooth operations
- Monitor weather conditions and provide updates to crews. Monitor and analyze real-time operational performance, including departures, arrivals, delays and disruptions
- Collaborate with maintenance personnel to track aircraft availability and manage operational disruptions such as weather events and maintenance issues
- Contribute to resolving operational issues by coordinating with relevant parties and implementing appropriate solutions
- Ensure compliance with all applicable regulations, including those related to flight planning, safety and security
- Maintain accurate records of all flight-related information, including flight plans and communication logs
- Supervise operations control center activities to ensure compliance with company procedures and regulatory requirements
- Conduct quality investigations and implement corrective actions
- Stay current with industry regulations, best practices and technological developments, and implement relevant improvements
- Perform other related duties as required.
Requirements
- In-depth knowledge of aviation regulations, including flight planning procedures, aircraft performance limits and industry best practices
- Minimum of 1 year of experience as a flight follow-up agent, flight dispatcher or experience as a pilot
- Excellent oral and written communication skills in French and English; additional languages are an asset
- Flexibility to work variable shifts (evenings, weekends and holidays) in a 24/7 operational environment
- Strong knowledge of meteorology and ability to interpret weather reports and forecasts
- Proficiency with flight planning and flight operations software and systems, as well as communication systems and other relevant technologies
Benefits
- Experienced, dynamic team!
- Competitive salary starting at $45K
- Flexible schedule
- Free parking
- RRSP
- 3 weeks of vacation after the first year of service
- 5 personal days
- Full range of group benefits including:
- Employee and Family Assistance Program
- Mail-order pharmacy
- Group life insurance, short- and long-term disability, dental and prescription drug coverage
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
flight planningaircraft performancefuel load calculationoperational performance analysisweather monitoringquality investigationscorrective actionsregulatory compliancecommunication logsmeteorology
Soft Skills
effective communicationcollaborationproblem-solvingflexibilityorganizational skills