Starling Bank

Risk and Controls Manager – People Team

Starling Bank

contract

Posted on:

Location Type: Hybrid

Location: Cardiff • 🇬🇧 United Kingdom

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Job Level

Mid-LevelSenior

About the role

  • Risk Strategy & Governance
  • - 1LoD Oversight: Responsible for the ongoing monitoring and strategic oversight of the first line of defence (1LoD) People and Facilities risk and control profile, using insight and information from various sources.
  • - Health & Safety Risk Management: Lead the identification, assessment, and mitigation of Health & Safety risks, ensuring compliance with relevant safety legislation and internal policies.
  • - Advisory & Culture: Act as a key contributor to the ongoing development of a risk-aware culture within the 1LoD. Work with Risk and Control owners by providing advice, challenge, and input on key decisions, enabling them to clearly articulate and manage their risk profile.
  • - Policy & Emerging Risk: Engage with 2LoD, 3LoD, and other key stakeholders on the development of policy, socialising it within the 1LoD, and overseeing embedding and adherence. Collaborate with the People and Facilities Management Leadership Team to scan for emerging risks.
  • Operational Risk Management
  • - RCSA: Support the Risk Controls Self Assessment (RCSA) process.
  • - Testing & Assurance: Oversee the creation and execution of 1LoD Control testing plans and challenge the risk and control environment to drive improvements.
  • - Committee Management: Support the operation of risk governance fora (People Risk Management Forum/ Health and Safety Forum) and support the 1LoD risk reporting, providing senior management with oversight of key themes, risks, and issues.
  • - Event Management: Oversee Operational Event management and reviews, ensuring robust root cause analysis, containment, lessons learned, and read-across are completed.
  • - System Maintenance: Oversee the maintenance of Risk information in the GRC system (CAMMS).

Requirements

  • Multinational Experience: Ideally, you must have experience managing 1LoD risk for a multinational organisation, understanding the complexities of risk across different jurisdictions.
  • Health & Safety: Proven ability to support and manage Health & Safety Risk Management frameworks.
  • Risk Frameworks: A deep understanding of risk management frameworks, controls testing methodologies, and experience executing or overseeing controls testing to a high standard.
  • Regulatory Knowledge: Understanding of Conduct Risk, employment-related legislation, and the Consumer Duty would be an advantage.
  • Behaviours & Competencies
  • Stakeholder Management: A natural ability to build strong stakeholder relationships.
  • Analytical Mindset: An inquisitive and analytical mind to understand risks, controls, and processes, identifying control gaps and suggesting improvements.
  • Proactive: A proactive approach to managing workloads with a ‘can do’ attitude, using initiative to take ownership and see complex issues through to resolution.
  • Challenger: Ability to challenge the status quo, helping us shape operations to be best in class across financial services.
  • Skills
  • Proficient in Google Suite products (Docs and Sheets).
  • Exposure to working within First or Second line risk.
Benefits
  • 25 days holiday (plus take your public holiday allowance whenever works best for you)
  • An extra day’s holiday for your birthday
  • Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
  • 16 hours paid volunteering time a year
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Risk ManagementHealth & Safety Risk ManagementRisk Controls Self Assessment (RCSA)Controls Testing MethodologiesRoot Cause AnalysisOperational Risk ManagementComplianceRisk FrameworksEmerging Risk IdentificationEvent Management
Soft skills
Stakeholder ManagementAnalytical MindsetProactiveChallengerCommunicationLeadershipProblem SolvingCollaborationAdvisory SkillsCultural Development