Starling Bank

Product Owner – Payments

Starling Bank

full-time

Posted on:

Location Type: Hybrid

Location: London • 🇬🇧 United Kingdom

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Job Level

Mid-LevelSenior

About the role

  • Champion a best-in-class payments experience by scoping out breakthrough features, and owning the end-to-end delivery of your sub-domain(s) in close alignment with the Product and Engineering domain leaders.
  • You’ll work cross-functionally with engineers, designers, document writers, and QA to drive the design and delivery of improvements to the product that align with the vision of the business, taking into account existing and potential clients.
  • You’ll confidently and independently prioritise incoming tasks and clearly communicate ‘the what’ and ‘the why’ of each decision to both internal and external stakeholders.
  • You’ll manage deadlines and be responsible for proactively raising delivery risks that may impact our client projects.
  • You’ll develop a close relationship with our Delivery and Customer Success teams, taking the lead on assessing feature requests and client requirements as a key input into overall feature and roadmap definition.
  • You will be responsible for being the evangelist of the feature, telling different teams and clients about the product, and adapting your style of communication and materials to different stakeholders
  • You’ll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context.

Requirements

  • 5+ years of direct Product manager/owner experience, ideally in FinTech.
  • You have owned and delivered new features, projects or products from start to finish and have gathered clear learnings on what went well and what didn’t. You’ve then ensured the successful in-life maintenance of the feature (or project) going forward.
  • You have a genuine passion for FinTech/Payments and are ready to tackle challenges head-on.
  • You have experience working with different payment types e.g. instant, scheduled and recurring payments, Bill payments, FX payments, Cheques and tax-related payments.
  • You have experience working with different types of payment schemes e.g. instant, batch and high-value payment schemes. Experience working with payments in multiple regions is a plus.
  • You are comfortable leading multiple workstreams on the go as well as presenting existing and new capabilities internally and externally to clients.
  • You have experience working directly with APIs.
  • You have a keen eye for mobile UX and a good understanding of market trends in the payments world.
  • You are self-motivated and independent. You’re able to switch contexts as needed and keep perspective on the big picture at all times without being overwhelmed.
  • You have experience of rapidly understanding problems and presenting solutions in a structured and informative manner that facilitates decision making.
  • You are intellectually and technically curious and enjoy learning what things do and how they work.
  • You have a knack for understanding technical concepts and enjoy getting into the detail with engineering and design.
  • You have good communication skills that will be required to work with both internal and external stakeholders.
  • You’re comfortable handling ambiguity and working in a flat structure.
  • You proactively take accountability for important and strategic activities.
Benefits
  • 33 days holiday (including public holidays, which you can take when it works best for you)
  • An extra day’s holiday for your birthday
  • Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
  • 16 hours paid volunteering time a year
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary & group income protection
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Incentives refer a friend scheme
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Product managementFeature deliveryRequirements gatheringSolution designAPI integrationMobile UXPayments experiencePayment schemesProject managementFinTech
Soft skills
CommunicationProblem solvingIndependenceAdaptabilityStakeholder managementAccountabilityCuriosityDetail-orientedDecision makingLeadership
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