Starling Bank

Business Continuity, BCP Analyst

Starling Bank

full-time

Posted on:

Location Type: Hybrid

Location: Cardiff • 🇬🇧 United Kingdom

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Job Level

JuniorMid-Level

About the role

  • - Support departmental owners in the timely development, review, and maintenance of their Business Continuity Plans (BCPs), ensuring all plans align with the latest Business Impact Analysis (BIA) and recovery objectives.
  • - Assist in the governance and oversight of continuity plans for major outsourcers, coordinating the collection and review of their BCPs, test results, and due diligence documentation.
  • - Coordinate and document the annual cycle of BCP testing (e.g., walk-throughs, desktop exercises) for both internal teams and external providers, ensuring test objectives are met and findings are recorded.
  • - Provide direct support to the Business Continuity Manager and Incident Management Team during an actual incident or crisis, assisting with information gathering, communication, and recording of events.
  • - Track and follow up on all actions arising from BCP tests, incidents, audits, and regulatory reviews, ensuring timely completion and accurate evidence collection.
  • - Support the ongoing monitoring of emerging risks and threats (e.g., cyber, supply chain, geopolitical) and assist in assessing their potential impact on the Bank's operational resilience.
  • - Assist in developing and delivering training and awareness materials to embed a strong culture of business continuity and resilience across the Bank.

Requirements

  • - 2-4 years of experience in Business Continuity or Operational Resilience within a Fintech and / or Financial Services environment
  • - Experience or exposure to a Business Continuity Management (BCM) tool (e.g., Fusion, Everbridge) or a dedicated governance/action tracking platform
  • - A developing understanding of the regulatory landscape for Operational Resilience in the UK (e.g., FCA/PRA PS21/3 & SS1/21) and how it applies to BCM and third-party oversight.
  • - Familiarity with the importance of documenting incident impacts and remediation accurately for potential regulatory reporting.
  • - Commitment to maintaining the integrity of all records and adherence to internal policies and control frameworks.
  • **Behaviours & Competencies:**
  • - **Communication:** Clear and concise written and verbal communication skills, with the ability to articulate technical or complex information to non-technical stakeholders.
  • - **Stakeholder Collaboration:** A strong collaborative approach, with the ability to support and guide department managers through the BCP lifecycle activities.
  • - **Organised and Detailed:** Exceptional organisational skills and a high level of attention to detail for coordinating testing activities and managing multiple BCP documents concurrently.
  • - **Works well under pressure:** A calm approach when supporting stressful situations and the initiative to manage day-to-day workload independently, proactively seeking solutions.
  • - **Analytical Mindset:** An ability to critically review continuity plans, identify potential gaps, and understand the flow of critical business processes and their dependencies.
Benefits
  • - 25 days holiday (plus take your public holiday allowance whenever works best for you)
  • - An extra day’s holiday for your birthday
  • - Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
  • - 16 hours paid volunteering time a year
  • - Salary sacrifice, company enhanced pension scheme
  • - Life insurance at 4x your salary & group income protection
  • - Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • - Generous family-friendly policies
  • - Incentives refer a friend scheme
  • - Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • - Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Business Continuity PlanningBusiness Impact AnalysisBCP TestingIncident ManagementRegulatory ReportingOperational ResilienceGovernanceRisk AssessmentDocumentationAnalytical Review
Soft skills
CommunicationStakeholder CollaborationOrganisational SkillsAttention to DetailWorks Well Under PressureProblem SolvingProactive ApproachCritical ThinkingTeam SupportCrisis Management