STARLIMS

Sales Development Representative

STARLIMS

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • As a Sales Development Representative (SDR), you are the first human touchpoint for prospects evaluating STARLIMS.
  • Your primary focus is rapidly responding to inbound leads (target: under 5 minutes) via phone and email.
  • Discovering whether they have a real business need for LIMS, and booking high-quality meetings for our Account Executives.
  • This is a high-activity, high-learning role where you’ll be speaking with lab managers, quality leaders, IT stakeholders, and other technical buyers.
  • Your job is not to “hard sell” but to qualify, educate, and smoothly hand off interested prospects to the sales team.
  • Rapidly respond to leads via phone and e-mail and assist prospects during the early stages of the evaluation process.
  • Qualify inbound and source outbound leads by researching accounts, identifying key players, and generating interest.
  • Book meetings for our sales team, and ensure a smooth handover of prospects and customers.
  • Meet and exceed monthly quota to ensure pipeline objectives and submit pipeline commits on a weekly basis.
  • Understand the STARLIMS value proposition, our market and industry, and our buyer, using that to have better customer communications.
  • Resilience and Adaptability: need to pivot messaging quickly based on real-time market feedback and competitor shifts.
  • Capture and communicate customer requirements, both from technical and non-technical buyers.
  • Add and maintain accurate CRM records, including call notes, next steps, and customer communications so sales reps are ready for the next meeting.
  • Provide feedback to sales and marketing leadership, inducing customer priorities, pain points, and needs.
  • Leverage social media to connect with prospects and advance deal cycles.

Requirements

  • US-based
  • 1-2 Years Lead qualification/ SDR or Sales Experience
  • Passion for sales and desire to advance in role
  • Strong interpersonal skills, including experience interacting with customers and prospects
  • Hard worker and willing to achieve a high volume of daily activities while maintaining a positive and energetic attitude.
  • Enthusiastic and “self-starter” approach
  • Native proficiency in both written and spoken English
  • Proficiency with CRM tools, preferably Salesforce and Hubspot
  • Proficiency with social media platforms, especially LinkedIn, as well as AI tools.
  • Technical aptitude and curiosity for innovation
  • 4-year Bachelor’s degree or equivalent practical experience
Benefits
  • Competitive health and Wellness (medical, dental, and vision)
  • Retirement plan with matching company contribution
  • Life Insurance and Disability/Income Protection

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
lead qualificationsales experiencecustomer communicationCRM proficiencytechnical aptitudesocial media proficiencyAI tools familiarity
Soft skills
interpersonal skillsresilienceadaptabilityenthusiasmself-starterpositive attitudehigh activity level