About the role
- Oversee and manage multiple implementation projects
- Produce and obtain signature of Change Orders and Statements of Work
- Work with assigned StarCompliance and client resources to
- Create, maintain and manage project plans
- Track and drive deliverables, including client sign-off
- Manage dependencies, risks, issues, changes
- Manage internal and client escalations
- Manage project time tracking and reporting
- Conduct necessary site visits
- Manage client and stakeholder expectations throughout the implementation lifecycle
- Facilitate user feedback sessions to identify problem areas and product enhancement opportunities
- Provide regular reporting to Professional Services management
- Measure and improve project quality
- Work with Professional Services management and other Project Managers to implement latest best practices
Requirements
- Strong interpersonal skills working with clients and internal technical and analytical staff
- Previous project management experience essential
- Excellent written and verbal skills to document project risks / issues and track milestones
- Excellent attention to detail and process-driven methodologies
- Proactive approach to leading a team, managing a project, and problem resolution
- Minimum 4 years as a Project Manager in a software or information services or financial services organization
- Bachelor’s degree in business administration, computer science or a related degree OR
- Professional Project Management accreditation (e.g. APM, PMI, PRINCE2)
- Experience managing, implementing or supporting software implementations in financial services industry preferred
- Previous experience working with colleagues and clients in a different time zone preferred
- Previous experience working on client sites for consultancy or software delivery firm preferred
- Knowledge of code of ethics regulations and compliance risks ideal but not required
- Strong negotiation skills preferred
- Equal Opportunity Employer Statement
- All positions require pre-employment screening.
- Candidates must undergo a rigorous background investigation.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementchange ordersstatements of workproject plansrisk managementissue managementtime trackingreportingprocess-driven methodologiessoftware implementation
Soft skills
interpersonal skillswritten communicationverbal communicationattention to detailproactive leadershipproblem resolutionnegotiation skills
Certifications
Bachelor's degreeProfessional Project Management accreditationAPMPMIPRINCE2