Starboard IT

Full-stack Engineer

• Consult with customers on best IT applications and solutions
• Ability to develop IT strategies and action plans
• Consult on customer presales requirements (establish requirements and recommend best practices and software applications solutions)
• Evaluate and take necessary corrective action regarding unresolved issues, concerns and problems raised by stakeholders
• Ability to propose and implement solutions to remediate the root cause of major issues
• Ensuring changes are documented, reviewed and implemented in such a way as to minimise risk to our clients' business operations
• Ensure own contribution to work team serves as a role model for others and enhances the organisations image for all stakeholders
• Develop processes to ensure that issues, concerns and problems identified by customers and team members are recognised and addressed
• Partner with solution architects to design superior solutions.
• Manage a consultant project team

Tech Lead Consultant

Security Engineer

• Identify and consolidate new and known risks related to privilege escalation or lateral movement across all client AD, AAD, Azure IaaS and relevant systems administration practices.
• Drive the solution design, key stakeholder management, deliver, implementation, and documentation of priority risk remediation activities.
• Align processes and security baselines with industry security best practises and frameworks such as CIS, ISM and MS RAMP.
• Understanding of regulatory requirements for financial institutions such as APRA, ASIC, Monetary Authority of Singapore (MAS), Privacy and GDPR.
• Excellent working knowledge of the Mitre Attack framework.
• Knowledge of security standards and frameworks such as ISO 27000 and CIS benchmarks.
• Must be a critical thinker, with strong problem-solving skills.
• High degree of initiative and ability to work with little supervision.
• High level of personal integrity.
• Interacts with Key Stakeholders: Identity Lead Technology organisation, Security and Risk Team, Technology solution and Enterprise Architects, Project Teams, System owners, Third-party solution vendors, Support vendor technical specialists.

Security Architect

Engineer

• Responding to and resolving incoming IT queries via email and phone, or onsite (as required), both for customers and internal staff
• Evaluating and taking necessary action (assessing, triaging, researching) to resolve incidents, requests and problems raised by customers.
• Consulting with customers on most appropriate solutions to meet their requirements.
• Ensuring all tickets are progressed & cleared within SLA – escalating L3 as appropriate
• Diagnose and troubleshoot technical issues, including account setup and network configuration
• Analysing and identifying root causes of major or recurring incidents, then proposing and implementing solutions to prevent them happening again.
• Review, propose and implement solutions to remediate the root cause of major issues.
• Being a proactive trouble-shoot and providing strategic solutions to a variety of technical issues.
• Responding to queries accurately and quickly, with the ability to predict customer needs and requirements.
• Participating in a rotating on-call roster to provide 24x7 coverage of critical incidents for our customers.

Tech Lead Consultant

Security Architect

Service Desk Engineer