Assistant Patient Administration Manager

Star Sleep & Wellness

Assistant Patient Administration Manager at Star Sleep & Wellness coordinating front desk operations and supporting the Director's activities in Irving, TX.

Posted 5/27/2026full-timeIrving • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $22 - $25 per hourWebsite

About the role

Key responsibilities & impact

Coordinate with Director on daily priorities and updates.
Assist Director with New-Hire training process.
Assist, Incentive ideas and gifts, Planning birthday celebrations and décor setup.
Participate in weekly Front Administration leadership meetings and 1:1s.
Conduct observations and provide feedback to Director.
Gather feedback/observations for SWOT analysis for Director.
Help draft huddle notes for weekly meetings and mini huddles.
Rotate leading team huddles; develop ideas, themes, and prizes.
Assist in 30-60-90-day new hire meetings with feedback and observations.
Monitor training progress and compliance with policies across locations.
Supervise administrative staff and oversee daily workflows.
Escalate behavioral concerns or issues to Director.
Act as primary point of contact for Front Administration team when Director is out.
Provide leadership presence by rotating locations and maintaining visibility.
Set and follow rotation travel schedule to cover region consistently.
Coach, mentor, and provide real-time guidance and feedback to team members.
Advise on handling challenging patient walk-ins.
Maintain proficiency in front-related tasks to provide coverage when team members are out.
Monitor daily task volumes to ensure team metrics are met.
Assist with seat coverage during high-volume periods or when multiple team members are out.
Assist in overseeing Remote Assistants (RA) and RA training.
Support specialist front team members with training to prevent stress or delays.
Continue leading team huddles and maintaining engagement activities.

Requirements

What you’ll need

Experience supervising administrative teams and providing coaching and mentoring.
Skilled in onboarding and ongoing staff training; ensuring compliance and consistency.
Proficiency in front office workflows, scheduling systems, and managing high-volume periods.
Strong verbal and written communication for team engagement and issue resolution.
Ability to prioritize tasks, make decisions, and escalate issues appropriately.
Willingness to rotate across multiple locations and adapt to changing priorities.
Preferred: Background in healthcare administration or multi-location operations.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Star Sleep & Wellness Website LinkedIn All Job Openings 51 - 200 employees Founded 1985 🧘 Wellness 👥 B2C Wellness
B2C Star Sleep & Wellness is a multi-site sleep and wellness clinic network providing diagnosis and treatment for sleep disorders across Dallas–Fort Worth and Pearland, Texas. Their team includes board-certified sleep physicians, dentists, nurse practitioners, and physician assistants who offer non-surgical, individualized care—such as CPAP therapy, oral appliance therapy (MAD), telesleep consultations, and health & wellness coaching. They accept major insurance plans (including Medicare and Tricare), operate an online sleep supplies shop, and emphasize accessible, evidence-based solutions to improve sleep and related health outcomes. Assistant Patient Administration Manager 🔥 1 hour ago 🏢 Irving – Onsite 💵 $22 - $25 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior 🖥️ Administration Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Coordinate with Director on daily priorities and updates.
Assist Director with New-Hire training process.
Assist, Incentive ideas and gifts, Planning birthday celebrations and décor setup.
Participate in weekly Front Administration leadership meetings and 1:1s.
Conduct observations and provide feedback to Director.
Gather feedback/observations for SWOT analysis for Director.
Help draft huddle notes for weekly meetings and mini huddles.
Rotate leading team huddles; develop ideas, themes, and prizes.
Assist in 30-60-90-day new hire meetings with feedback and observations.
Monitor training progress and compliance with policies across locations.
Supervise administrative staff and oversee daily workflows.
Escalate behavioral concerns or issues to Director.
Act as primary point of contact for Front Administration team when Director is out.
Provide leadership presence by rotating locations and maintaining visibility.
Set and follow rotation travel schedule to cover region consistently.
Coach, mentor, and provide real-time guidance and feedback to team members.
Advise on handling challenging patient walk-ins.
Maintain proficiency in front-related tasks to provide coverage when team members are out.
Monitor daily task volumes to ensure team metrics are met.
Assist with seat coverage during high-volume periods or when multiple team members are out.
Assist in overseeing Remote Assistants (RA) and RA training.
Support specialist front team members with training to prevent stress or delays.
Continue leading team huddles and maintaining engagement activities. 🎯 Requirements
Experience supervising administrative teams and providing coaching and mentoring.
Skilled in onboarding and ongoing staff training; ensuring compliance and consistency.
Proficiency in front office workflows, scheduling systems, and managing high-volume periods.
Strong verbal and written communication for team engagement and issue resolution.
Ability to prioritize tasks, make decisions, and escalate issues appropriately.
Willingness to rotate across multiple locations and adapt to changing priorities.
Preferred: Background in healthcare administration or multi-location operations. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

onboardingstaff trainingcompliancefront office workflowsscheduling systemstask prioritizationissue escalationcoachingmentoring

Soft Skills

communicationteam engagementdecision makingadaptabilityleadershipfeedback provisionvisibility maintenance