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Star Sleep & Wellness

Post-Treatment Billing Manager

Star Sleep & Wellness

Post-Treatment Billing Manager for Star Sleep & Wellness ensures accurate processing of insurance and patient payments. Managing financial operations to improve efficiency and patient satisfaction.

Posted 5/2/2026full-timeRemote • Florida, North Carolina, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $28 - $32 per hourWebsite

About the role

Key responsibilities & impact
  • Lead and manage post‑treatment financial operations, including insurance payments, patient payments, refunds, and medical record requests
  • Improve efficiency and accuracy in the payment posting process to ensure patient and insurance payments are recorded correctly
  • Review workflows and identify opportunities to reduce manual work and processing delays
  • Transition insurance and patient payments from paper checks to electronic bank payments whenever possible
  • Oversee the setup of electronic payment arrangements with payers that still send payments by mail
  • Provide additional support to patients who have questions or concerns about their bills, refunds, or insurance payments
  • Handle escalated patient concerns with professionalism, empathy, and clear explanations
  • Ensure refund requests are reviewed, approved, and issued accurately and timely
  • Supervise and support direct report teams responsible for: Patient refunds, Payment posting, Charge entry, Medical record requests
  • Collaborate with billing, insurance, and customer service teams to ensure accurate claims processing and follow‑up
  • Monitor performance metrics and implement process improvements to support timely reimbursement

Requirements

What you’ll need
  • Previous experience managing or supervising teams, preferably in a healthcare or medical billing environment
  • Strong background in medical insurance, healthcare billing, or healthcare financial operations
  • Solid understanding of the full healthcare revenue process, from insurance claims submission through final payment and patient billing
  • Excellent de‑escalation and communication skills when working with upset or confused patients
  • Ability to explain insurance payments, patient balances, and refunds in clear, simple language
  • High level of attention to detail to ensure payments and claims are processed accurately
  • Comfortable reviewing processes, identifying issues, and implementing improvements
  • Ability to work across teams and lead through change

Benefits

Comp & perks
  • 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Star Sleep & Wellness Website LinkedIn All Job Openings 51 - 200 employees Founded 1985 🧘 Wellness 👥 B2C Wellness
  • B2C Star Sleep & Wellness is a multi-site sleep and wellness clinic network providing diagnosis and treatment for sleep disorders across Dallas–Fort Worth and Pearland, Texas. Their team includes board-certified sleep physicians, dentists, nurse practitioners, and physician assistants who offer non-surgical, individualized care—such as CPAP therapy, oral appliance therapy (MAD), telesleep consultations, and health & wellness coaching. They accept major insurance plans (including Medicare and Tricare), operate an online sleep supplies shop, and emphasize accessible, evidence-based solutions to improve sleep and related health outcomes. Post-Treatment Billing Manager Job not on LinkedIn 🔥 11 minutes ago 🐊 Florida, North Carolina, +1 more states – Remote 💵 $28 - $32 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior 📊 Billing Specialist Apply Now Find Hiring Managers Customize resume for this job Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
  • Lead and manage post‑treatment financial operations, including insurance payments, patient payments, refunds, and medical record requests
  • Improve efficiency and accuracy in the payment posting process to ensure patient and insurance payments are recorded correctly
  • Review workflows and identify opportunities to reduce manual work and processing delays
  • Transition insurance and patient payments from paper checks to electronic bank payments whenever possible
  • Oversee the setup of electronic payment arrangements with payers that still send payments by mail
  • Provide additional support to patients who have questions or concerns about their bills, refunds, or insurance payments
  • Handle escalated patient concerns with professionalism, empathy, and clear explanations
  • Ensure refund requests are reviewed, approved, and issued accurately and timely
  • Supervise and support direct report teams responsible for: Patient refunds, Payment posting, Charge entry, Medical record requests
  • Collaborate with billing, insurance, and customer service teams to ensure accurate claims processing and follow‑up
  • Monitor performance metrics and implement process improvements to support timely reimbursement 🎯 Requirements
  • Previous experience managing or supervising teams, preferably in a healthcare or medical billing environment
  • Strong background in medical insurance, healthcare billing, or healthcare financial operations
  • Solid understanding of the full healthcare revenue process, from insurance claims submission through final payment and patient billing
  • Excellent de‑escalation and communication skills when working with upset or confused patients
  • Ability to explain insurance payments, patient balances, and refunds in clear, simple language
  • High level of attention to detail to ensure payments and claims are processed accurately
  • Comfortable reviewing processes, identifying issues, and implementing improvements
  • Ability to work across teams and lead through change Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Billing Analyst III 🔥 7 hours ago OhioHealth 10,000+ employees ⚕️ Healthcare Insurance 🧘 Wellness 📚 Education Website LinkedIn All Job Openings ED Billing Analyst III focusing on facility coding for Emergency Medicine and Observation departments. Requires a Bachelor's degree and relevant experience in hospital billing. 🇺🇸 United States – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level 📊 Billing Specialist 🦅 H1B Visa Sponsor Billing Supervisor 🔥 8 hours ago Surgery Partners, Inc 10,000+ employees 👥 B2C 🤝 B2B Website LinkedIn All Job Openings Billing Supervisor managing timely billing processes and overseeing all Billing personnel to ensure accuracy across locations. Also responsible for auditing and retraining staff on billing guidelines. 🇺🇸 United States – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level 📊 Billing Specialist Billing Specialist 🔥 20 hours ago Lifepoint Health® 1001 - 5000 🧬 Biotechnology 💊 Pharmaceuticals Website LinkedIn All Job Openings Billing Specialist managing accounts receivable and resolving billing issues at Lifepoint Health. Collaborating with departments to ensure billing accuracy and compliance with regulations. 🇺🇸 United States – Remote 💵 $18 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level 📊 Billing Specialist 🚫👨‍🎓 No degree required Optical Billing Associate 🕒 Yesterday Vision Innovation Partners 1001 - 5000 ⚕️ Healthcare Insurance 💊 Pharmaceuticals Website LinkedIn All Job Openings Billing Associate responsible for insurance claims and AR at Vision Innovation Partners. Investigating denials and ensuring appropriate payments for services provided. 🇺🇸 United States – Remote 💰 Private Equity Round on 2022-01 ⏰ Full Time 🟢 Junior 🟡 Mid-level 📊 Billing Specialist 🚫👨‍🎓 No degree required Insurance Billing/Collection Assistant II 🕒 Yesterday WashU IT 501 - 1000 📚 Education 🏢 Enterprise ☁️ SaaS Website LinkedIn All Job Openings Insurance Billing/Collection Assistant performing follow-up on insurance billing and collection activities for the Department of Medicine. Ensuring accuracy and timely payments from various payers. 🇺🇸 United States – Remote 💵 $17 - $25 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level 📊 Billing Specialist 🚫👨‍🎓 No degree required View More Billing Specialist Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools
medical billinginsurance claims processingpayment postingrefund processingcharge entryelectronic payment systemsworkflow improvementperformance metrics monitoringfinancial operations managementrevenue cycle management
Soft Skills
leadershipcommunicationde-escalationempathyattention to detailproblem-solvingcollaborationchange managementcustomer serviceteam supervision