Star

Account Manager

• Own and grow the Featherlite Distribution Channel, driving aggressive annual revenue growth
• Build, manage, and strengthen relationships with distributors, dealers, and strategic partners
• Identify, recruit, and onboard new distribution partners in key expansion markets
• Develop and execute growth strategies to increase sales volume, market presence, and channel performance
• Conduct regular partner outreach, visits, presentations, and sales pitches
• Collaborate with internal teams to ensure distributors have what they need to succeed (pricing, product knowledge, collateral, etc.)
• Monitor sales activity, market trends, and competitive positioning within the Featherlite landscape
• Represent the company at industry events, trade shows, and distributor meetings
• Provide sales leadership with feedback and insights to support long-term channel strategy

Director of Client Partnerships

Business Development Rep

• Scheduling qualified appointments for Sales team
• Researching/identifying potential customer contacts, generating leads, and uncovering high-value revenue generation opportunities
• Qualifying inbound leads generated by Star’s marketing campaigns and handing qualified potential customer contacts off to the sales leadership team
• Conducting outreach to potential customer contacts through outbound e-mails, LinkedIn messages, phone calls, and voicemails
• Communicating Star’s differentiated value proposition to potential customers in an impactful way and demonstrating why a meeting with Star would be beneficial to them/their organization
• Successfully diagnosing potential customers’ key business needs to ensure high quality sales meetings once potential customer contacts are handed off to the sales team
• Working the marketing team to create and update Star’s outbound BDR messaging

Business Development Representative

Designer

• Create immersive and engaging brand experiences that captivate audiences, leave a lasting impression, and meet client objectives.
• Generate innovative, engaging and highly functional design concepts for experiences that align with client objectives, budget and target audience.
• Develop compelling renderings/visuals and presentation materials to communicate concepts effectively.
• Collaborate closely with other departments to ensure alignment and coordination in delivering a seamless customer experience.
• Provide direction to team members or freelance resources as needed.
• Create detailed design specifications for estimating and production.
• Research customers’ brands, products, audience, competitors etc. to better understand the project context.
• Participate in or lead client meetings, pitches, and presentations to showcase the agency's capabilities.

Senior Experiential Designer

Project Manager

• Coordinate tasks and information flow for client projects.
• Order show services by applicable deadlines.
• Manage all internal communications relative to projects utilizing proprietary program management software.
• Support account management team on assigned accounts to help coordinate all aspects of client’s trade show programs.
• Assist in the preparation of client trade show estimates, including obtaining full details from show organizers and getting quotes from approved vendors.
• Maintain and monitor the accuracy of project dates, financial information, estimates, billing, etc. prior to distribution.
• Communicate with clients and internal teams in a professional, solutions-based and customer service focused manner.
• Pull and prep portable trade show displays in warehouse.
• Filing of documentation and other clerical duties as needed.

Project Coordinator

Account Executive

• Develop new business through cold outreach in the tradeshow, retail, and event marketing spaces
• Create cadences to achieve prospect interaction on a consistent basis
• Utilize solution-based, consultative sales techniques
• Deliver to the annual sales plan through prescribed sales activities, achieving and exceeding revenue goals and margin expectations
• Research target markets and clients to identify prospects
• Collaborate with internal teams to develop compelling proposals and designs that demonstrate the value of the Star partnership
• Manage the successful transition to client services team to ensure client satisfaction

Account Director

• Partner with clients to develop strategies and objectives for specific projects and own the day-to-day client relationship.
• Collaborate with creative to develop proposals for existing clients for new strategic marketing solutions.
• Ensure flawless execution by personally managing all types of projects, from new retail and corporate interiors, to trade shows and events.
• Manage all internal and external communications relative to projects, including leading client and internal project meetings, developing and communicating timelines associated with each project, and using our proprietary project management software.
• Maintain and monitor the accuracy of current event dates, financial information, estimates, billing, etc. prior to distribution.
• Occasional travel to trade shows, events and client locations is required.