Senior Analyst, Reverse Logistics – Returns

Staples Promotional Products

Senior Analyst optimizing recycling and waste programs at Staples. Driving cost savings and sustainability goals through analysis and collaboration across teams.

Posted 7/1/2026full-timeFramingham • Massachusetts • 🇺🇸 United StatesSeniorWebsite

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Monitor fulfillment center performance against KPIs including equipment utilization, waste diversion, and SOP compliance
Coach and support field associates to improve location-level recycling and waste program execution
Manage third-party vendors and ensure compliance with service level agreements
Own resolution of recycling, waste, and equipment-related issues including installations, repairs, and service adjustments
Analyze performance data to benchmark results and identify underperforming locations
Drive continuous improvement initiatives focused on cost reduction, sustainability, and revenue recovery
Partner cross-functionally with FC Operations, Quality, and Fleet teams to enhance program execution
Ensure end-of-life merchandise programs maximize recovery value while minimizing operational disruption

Requirements

What you’ll need

2+ years of experience in recycling, waste, or related industry
2+ years Advanced Microsoft Office
1+ year query software such as Microsoft Access, Transact SQL
Ability to travel up to 40% of time, including overnight travel, to support site visits, operational initiatives, vendor management, and cross functional meetings.
Experience supporting supply chain or fulfillment center operations; knowledge of sustainability programs, recycling streams, and waste diversion strategies.
Advance Power BI to create dynamic reports

Benefits

Comp & perks

Inclusive culture with associate-led Business Resource Groups
Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Recycling ManagementWaste ManagementPerformance AnalysisData BenchmarkingSOP ComplianceCost Reduction InitiativesSustainability ProgramsOperational EfficiencyQuery SoftwareTransact SQL

Soft Skills

CoachingCross-Functional CollaborationProblem SolvingCommunication