Staples Promotional Products

Head of Business Development

Staples Promotional Products

full-time

Posted on:

Location Type: Hybrid

Location: Vaughan • 🇨🇦 Canada

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Job Level

Lead

About the role

  • Owns the SPP Canada business development pipeline and is accountable for achieving annual sales targets for invoiced new business.
  • Leads a team of 4+ BD associates, overseeing hiring, onboarding, training, performance management, and team budget.
  • Drives strategy for prospecting and new account acquisition, with a focus on Canada’s Fortune 500 firms and strategic account targets.
  • Maintains deep understanding of company capabilities, brand positioning, and competitive landscape; advises SLT on market trends and operational focus areas based on competitive analysis.
  • Partners cross-functionally (Sales, Marketing, Merchandising, Creative, Graphics, Account Services) to execute BD strategy, improve funnel velocity, and support successful onboarding of new accounts.
  • Oversees enablement tools, research capabilities, and tech stack (including AI-based tools) to enhance BD team effectiveness.
  • Leads the strategy and execution of major opportunities, sponsorships, and strategic partnerships.
  • Develops and delivers high-impact pitches and proposals; leads RFP/RFQ responses in collaboration with Staples Canada, SPP Global, and HQ departments, ensuring appropriate messaging, pricing, and gross margins.
  • Coordinates with Sales Enablement to identify and maximize margin on large order opportunities and renewals.
  • Owns customer needs translation, proposal development, negotiation, and contracting to support rapid speed-to-revenue and long-term account success.
  • Participates in Business Review meetings and regularly reports BD progress to SLT.
  • Supports ongoing training and development of the sales force to ensure alignment with evolving growth strategies.

Requirements

  • Bachelor's Degree or equivalent work experience.
  • 7+ years of experience in Sales, Business Development, or Marketing.
  • Must have a successful track record of business development with Canada’s Fortune 500.
  • Bilingual in English and French (oral and written) an asset.
  • Consultative/Strategic selling skills with the ability to interface with customers at the most senior levels.
  • Previous experience in selling Promotional Products.
  • Strong analytical skills, motivation, along with the ability to focus and balance tasks.
  • Strong business, financial, operations and technology acumen.
  • Need to function independently with minimal supervision.
Benefits
  • Inclusive culture with associate-led Business Resource Groups.
  • Vacation Allotment and Holiday Schedule.
  • Online and Retail Discounts, Company Match RRSP, Physical and Mental Health Wellness programs, and more!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
business developmentsalesmarketingconsultative sellingstrategic sellinganalytical skillsfinancial acumenoperations acumentechnology acumenproposal development
Soft skills
leadershipteam managementcommunicationnegotiationmotivationindependencetask balancingcustomer interfacingtraining and developmentstrategic thinking
Certifications
Bachelor's Degree