Senior Inside Account Executive – SLED

Staples Promotional Products

Senior Account Executive responsible for driving account growth and profitability strategy for Complex customers. Collaborating with internal teams and leveraging sales tools to maximize efficiency.

Posted 5/28/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesSenior💰 $35,000 - $175,000 per yearWebsite

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Manage an average portfolio of ~100 customer accounts, with approximately $16M in revenue responsibility, ensuring profitable growth across the book of business.
Drive revenue by proactively identifying and pursuing programmatic and incremental opportunities across the full account hierarchy (site-level, end-user, and enterprise-wide).
Partner closely with Outside Developers to increase sales and ensure program compliance across all customer locations.
Leverage prescribed sales tools (e.g., Prioritized Insights, Tenfold, Salesforce (SFDC)) to prioritize activities, improve efficiency, and document customer interactions and insights.
Collaborate with category experts and customer support teams to execute account plans and deliver best-in-class service to customers.
Work in partnership with the Revenue Management Team to evaluate opportunities and make discretionary pricing decisions, informed by account knowledge and future spend potential; ensure accurate execution of BPIs in accordance with contract terms.
Demonstrate strong business acumen and sales expertise to uncover incremental opportunities at both master and site levels, while maintaining awareness of the competitive landscape.
Develop deep understanding of customer industry purchasing processes, enabling effective product selection guidance and standardization of SA.com product assortments.
Lead implementation and ramp-up of new and existing customer programs, driving adoption and compliance to maximize value realization.
Engage the Customer Support Center (CSC) to proactively manage the customer experience and resolve maintenance or service-related requests.
Build and maintain strategic relationships with senior executive stakeholders within the customer base to strengthen partnerships and drive long-term growth.

Requirements

What you’ll need

Strong internal drive with a competitive mindset and desire to win, paired with a low tolerance for complacency.
Proven resilience, with the ability to leverage rejection as a learning opportunity and quickly pivot to the next best action.
Demonstrated success in program management and/or business development, with a track record of driving measurable results.
Ability to confidently engage and influence senior-level customer stakeholders, including executive decision-makers.
Strong presentation skills, with the ability to develop and deliver compelling, data-driven narratives.
Expertise in consultative, solutions-based, and insight-driven selling, including advanced negotiation and client management capabilities.
Ability to set strategic targets, create actionable customer growth plans, and collaborate effectively with cross-functional product category sales teams.
Strong business, financial, operational, and technology acumen, enabling informed decision-making and value-based selling.
Analytical mindset with the ability to interpret customer data, industry trends, and business insights to develop tailored solutions aligned with the Staples value proposition.
Self-motivated and highly accountable, with the ability to operate independently and manage priorities effectively with minimal supervision.

Benefits

Comp & perks

Inclusive culture with associate-led Business Resource Groups
Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

program managementbusiness developmentdata analysisnegotiationclient managementsales strategyaccount managementrevenue growthpricing strategyproduct selection

Soft Skills

competitive mindsetresiliencepresentation skillsconsultative sellinginfluencing skillsstrategic planningcollaborationanalytical mindsetself-motivationaccountability