Retail Print Sales Supervisor
Staples Promotional Products
full-time
Posted on:
Location Type: Office
Location: Geneva • New York • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
SFDC
About the role
- Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions
- Drive customer satisfaction by focusing on customer engagement, quality, and the community
- Coach associates in exceptional service, consultative selling, and total solutions
- Be flexible to perform other duties as assigned
- Lead and develop a team committed to operational excellence in driving profitable sales & margin
- Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction
- Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships
Requirements
- Able to work a flexible schedule based on the store’s needs
- Experience directing a team and/or supervising others while managing many priorities
- Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs)
- Attention to detail and keen eye for noticing quality issues
- Manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Experience overcoming objection and engaging with customers to understand their needs
- Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
- Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
- Staples does not sponsor applicants for work visas for this position.
Benefits
- Full-time hours, generous paid time off, career development program and weekly pay
- Bonus plan eligible
- Compensation is based on qualifications and experience
- 401(k) with company match
- Full medical, dental and vision insurance
- Associate discounts on in-store and online merchandise, services and warranty plans
- Discounts at hundreds of retailers, restaurants and more
- And many more benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer engagementconsultative sellingtotal print solutionsalesforce.combasic computer skillsMicrosoft Word
Soft skills
customer satisfactioncoachingflexibilityattention to detailconflict managementcollaborationintegrity