Retail Sales Supervisor
Staples Promotional Products
full-time
Posted on:
Location Type: Office
Location: Cuyahoga Falls • Ohio • 🇺🇸 United States
Visit company websiteJob Level
Junior
About the role
- Champion customer engagement and oversee front-of-store operations to increase sales, conversions, and service
- Provide peer coaching and support to the store team to drive customer service, sales, and conversion
- Own weekly sales and merchandising activities
- Perform Floor Leader role, directing the team to deliver a great customer experience in all areas of the store
- Champion company initiatives and adapt to changing responsibilities; perform other duties as assigned
- Complete daily tasks for merchandising and sales opportunities within the store
- Assist with completing and delegating operational tasks in partnership with the GM
- Peer coach team on behaviors to win through role playing and feedback
- Remain available and support an engaging environment
Requirements
- Able to work a flexible schedule based on the store’s needs
- 1+ year experience selling retail products or services
- Must be able to and want to engage with customers and understand their needs
- Effective communication skills, organization, and adaptive to changing business priorities
- Experience coaching a team and/or supervising others
- Ability to work cooperatively in a high paced and sometimes stressful environment
- Manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously
- Staples does not sponsor applicants for work visas for this position
Benefits
- Flexible part time hours or full-time (depending on the store’s needs), generous paid time off, weekly pay and career development program
- Associate discounts on in-store and online merchandise, services and warranty plans
- Discounts at hundreds of retailers, restaurants and more
- 401(k) plan with a company match
- Dental and vision insurance, full-time eligible for medical coverage
- And many more benefits
- Compensation based on qualifications and experience
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
retail salesmerchandisingcustomer engagementsales conversionoperational taskspeer coachingteam supervisionconflict managementlifting materialsrole playing
Soft skills
effective communicationorganizationadaptabilitycooperationintegritycustomer understandingteam supportstress managementleadershipengagement