Senior Manager, Marketplace

Staples Promotional Products

Senior Manager Marketplace leading the development and execution of the Marketplace business strategy. Building new channels and optimizing sales performance for a retail technology firm.

Posted 5/19/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Lead the development and execution of the strategy for Staples’ Marketplace business.
Build a new channel, optimize sales performance, and manage key marketplace relationships.
Drive operational excellence to scale the business.
Analyze market trends, identifying new product opportunities, optimizing listings and promotions.
Collaborate with internal teams to deliver exceptional customer experience.
Manage and grow Staples’ Marketplace account, troubleshoot seller performance issues, and develop account-specific growth plans.
Drive process improvements, conduct competitive analysis, and adjust pricing strategies based on data insights.
Build and mentor a team of eMarketplace specialists and analysts, fostering a collaborative culture focused on marketplace optimization and compliance.

Requirements

What you’ll need

Bachelor’s degree in Business, Marketing, eCommerce, or a related field, or equivalent experience.
8+ years of experience in e-commerce, marketplace management, retail technology, or a related field.
3+ years of management experience in digital storefront operations.

Benefits

Comp & perks

Inclusive culture with associate-led Business Resource Groups
Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

e-commercemarketplace managementretail technologydigital storefront operationsdata analysiscompetitive analysissales optimizationpricing strategiesproduct opportunity identificationprocess improvement

Soft Skills

leadershipcollaborationmentoringcommunicationstrategic thinkingproblem-solvingcustomer experience focusteam buildingoperational excellenceculture fostering