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Staples Promotional Products

Furniture Account Consultant

Staples Promotional Products

Furn Account Consultant driving strategic growth within Staples' Services. Collaborating with sellers for furniture programs across multiple client sectors.

Posted 5/16/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies
SFDCSwitching

About the role

Key responsibilities & impact
  • Partner with KAEs and Generalist sellers to grow revenue and margin while maintaining a customer centric focus.
  • Serve as primary point of contact for all furniture programs and opportunities for a variety of clients ranging from commercial, healthcare, public sector, and K-12/Higher Ed.
  • Utilizes selling tools such as GPO’s, State and local contracts, and manufacturer-driven purchasing agreements.
  • Effectively manage a sales funnel and pipeline to meet or exceed established KPIs.
  • Partners with generalists to build and execute on transactional furniture strategy for targeted accounts.
  • Serve as furniture expert, presenting furniture insights/trends, best practices, solutions on generalist team calls and presentations to clients.
  • Responsible for executing sales campaigns and sales initiatives.
  • Develop solutions for customers, including product selection and specification by collaborating with our design team.
  • Research product solutions, delivery options, sourcing conditions.
  • Pricing and product proposals to include identifying alternative products when applicable and necessary.
  • Complete regular training on products, vertical market solutions and sales tactics to maintain expert status.
  • Generate and revise quotes and present to the customers in conjunction with the sellers on shared accounts.
  • Create standards programs, including both transactional contracts, standards programs, and stand-alone project solutions.
  • RFP and bid pricing in support of sellers and Staples held contracts.

Requirements

What you’ll need
  • Preferred Bachelor’s Degree or an equivalent combination of education, training, or experience.
  • 4+ years Related work experience
  • Proven self-starter with energy and motivation to uncover, develop and close sales.
  • Ability to work independently with nominal supervision.
  • Ability to sell company values and services, in addition to program features and benefits via phone and internet, while some customer-facing presentations may surface on occasion.
  • Demonstrate strong time management skills with a high degree of understanding prioritization.
  • Demonstrate strong verbal and written communication skills while maintaining a professional appearance.
  • Demonstrate strong interpersonal skills to be able to interact across the different departments within Staples Furniture as well as with clients, existing or prospect.
  • Context-switching expert: the ability to balance multiple concurrent responsibilities of varying priorities and to shift focus from one to another with minimal loss of productivity or work quality.
  • Problem Solving Skills with a Customer focused mentality.
  • Furniture industry/product knowledge – ability to anticipate competitive positioning and respond; accordingly, knowledge of current industry trends in order to recommend relevant and leading edge solutions to customers, engaging manufacturing partners when necessary for competitive analysis.
  • Strong computer experience in MS Office Platforms, AS400 and furniture quoting software, Salesforce.com is a critical experience requirement.

Benefits

Comp & perks
  • Equal Opportunity Employer
  • Diverse culture

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
sales funnel managementsales pipeline managementproduct selectionpricing proposalsRFP pricingbid pricingfurniture product knowledgecompetitive analysissales tacticscustomer solutions development
Soft Skills
self-startertime managementverbal communicationwritten communicationinterpersonal skillsproblem solvingcontext-switchingindependent workcustomer focuspresentation skills
Certifications
Bachelor's Degree