About the role
- Provide exceptional customer service and help customers find products, provide solutions, and handle returns or online pickups
- Multitask on cashier, sales, and merchandising responsibilities
- Respond quickly and resourcefully to customer requests and concerns
- Create a positive, inviting environment for customers
- Understand and use basic selling skills to engage and present solutions
- Handle returns and online pick-ups
- Be flexible on responsibilities (e.g., cleaning, stocking shelves, other duties as assigned)
Requirements
- Able to work a flexible schedule based on the store’s needs
- Must be able to and want to engage with customers and understand their needs
- Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
- Manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously
- Preferred but not required: customer service or cashier experience in a retail environment
- Staples does not sponsor applicants for work visas for this position
- Flexible part time hours, generous paid time off, weekly pay and career growth opportunities
- Associate discounts on in-store and online merchandise, services and warranty plans
- Discounts at hundreds of retailers, restaurants and more
- 401(k) plan with a company match
- Dental and vision insurance
- And many more benefits
- Compensation based on qualifications and experience
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer servicecashiersalesmerchandisingbasic selling skillshandling returnsonline pickupslifting materialsstocking shelves
Soft skills
multitaskingresourcefulnessflexibilitycollaborationconflict managementhonestyintegrityengagementpositive attitude