About the role
- Provide exceptional customer service to help customers find a total solution in-store and through the kiosk
- Create a positive, inviting environment for customers and learn their tech and overall needs
- Stay current on technology products, offerings and services to offer a total solution
- Respond quickly and resourcefully to customer requests and concerns on the sales floor
- Ensure the Tech department achieves key metrics, including profitable sales
- Be flexible on various responsibilities (e.g., cashier, merchandising, returns, other duties as assigned)
- Collaborate and be part of a team-oriented retail culture
Requirements
- Able to work a flexible schedule based on the store’s needs
- Strong customer service experience
- Demonstrated ability to engage and speak to customers and understand their needs
- Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
- Manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously
- Preferred but not required: experience selling products or services
- Staples does not sponsor applicants for work visas for this position
- Flexible part time hours, generous paid time off, weekly pay and career growth opportunities
- Associate discounts on in-store and online merchandise, services and warranty plans
- Discounts at hundreds of retailers, restaurants and more
- 401(k) plan with a company match
- Dental and vision insurance
- And many more benefits
- Compensation based on qualifications and experience
- Training provided
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer servicecollaborationconflict managementcommunicationflexibilityproblem-solvingintegrityteamworkengagementstress management