Senior Director – Merchandising
Staples Promotional Products
full-time
Posted on:
Location Type: Hybrid
Location: Framingham • Massachusetts • United States
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Job Level
About the role
- Develop team with a deep understanding of customer needs and shopping behaviors through research efforts, field feedback, and frequent live interactions on store visits. Create market-leading selling strategies leveraging presentation, pricing, promotion, and associate engagement inspired by the customer.
- Develop a realistic and effective business plan and account for strategic implications for each product line to achieve budgeted goals in sales, margin, supply chain impact including turns, and drive execution of plan. Anticipate changes and identify alternatives for driving sales in face of negative trends. Develop and approve disposition plans.
- Develop, execute, and effectively communicate to the highest levels of the company strategy for product lines taking into account cross-functional implications and guiding others in business plan execution. Review business plans to ensure plans alignment with company strategic objectives and goals.
- Choose items and vendors for product lines. Develop innovative opportunities to increase earnings, reduce costs and maximize effectiveness and stimulate this innovation in others. Expert level negotiating expected with vendors for lower total delivered cost, volume incentives, rebates, advertising and other applicable allowances. Construct and drive creative marketing programs in their category. Lead team in identifying future opportunities to meet vendor expectations that align with Staples long term goals.
- Expert level merchandising of assigned line(s) demonstrating innovation, creativity, and proven results in driving sales and profitability while ensuring service levels with minimum inventory investment and maximum gross margin. Effectively manage impact on total supply chain by leveraging knowledge of inventory turns and logistics to secure best delivered costs. Lead others in their assigned product lines. Proactively engage suppliers in supply chain improvement initiatives.
- Review and approve financial and item forecasts with Planners and supervise others in their product lines. Responsible for developing strategies to consistently deliver adjusted margin. Collaborate with Planner and incorporate Planner in the development of financial and item forecast.
- Create and help implement new programs and partner effectively with Marketing, POG, Inventory Management, Stores, NAD and other functional areas as needed to achieve corporate goals.
- Utilize appropriate resources to gather data. Facilitate the sharing of business insights among team members and increase team productivity by proactively sharing knowledge and information.
- Interpret financial statements, total cost to serve the product, financial levers and metrics used in merchandising to understand current and future trends. Identify exceptions and seek additional information when data discrepancies are found. Help others develop financial skills for their product line (s).
- Facilitate discussions to enable teams or diverse groups to recognize and achieve common goals. Resolve communication barriers to increase productivity. Anticipate problems or issues within team.
- Demonstrate expertise in processes; identify process inefficiencies and process performance gaps. Viewed as a process expert within merchandising and within cross-functional teams. Lead team in executing best practices to their business.
- Lead others through difficult decisions. Supervise and develop Product Specialists, and all levels of Category merchants setting and managing to goals and reviewing performance regularly.
Requirements
- Bachelor's Degree in business or related field OR equivalent work experience.
- Minimum 12 years total experience in buying functions (buying-merchandising, planning, inventory management). Prefer experience in all functions listed. Buying, Planning, Store, and Online/Omni experience
- Previous experience supervising Product Specialists and/or Associate Buyers, required
- Strong analytical skills
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
buyingmerchandisingplanninginventory managementfinancial forecastingnegotiationdata analysiscost analysismarketing strategysupply chain management
Soft Skills
leadershipcommunicationteam collaborationproblem-solvingstrategic thinkinginnovationprocess improvementanalytical thinkingdecision-makinginterpersonal skills
Certifications
Bachelor's Degree in business or related field