Key Account Representative, Technology

Staples Promotional Products

Key Account Rep supporting Technology Account Executive teams in B2B sales with customer engagement. Collaborating on developing solutions while ensuring positive customer experiences.

Posted 4/15/2026full-timeRemote • Florida • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

SFDCSwitching

About the role

Key responsibilities & impact

Act as a sales resource that will assist and support the Technology Account Executive (AE) within their existing customer base and uncover and develop new opportunities.
Ensure that Customers aligned to the Technology Account Executives book of business have positive experiences which increases their satisfaction with Technology products and services.
Responsible for supporting the relationships with Customers, monitoring the delivery of all products, services, and programs to them by partnering with Project Managers and Customer Service for large and Complex projects.
Focus on customer retention and the following activities: Penetrate accounts with multiple locations with local buying decisions, assist in growth of new customers, support the Sales Team.

Requirements

What you’ll need

Minimum 4-5 years related Sales or Sales Support work experience
Minimum of 2-3 years of Technology Hardware Experience preferred
Proven self-starter with energy and motivation to uncover, develop and close sales with ability to work independently with minimal supervision
Must be results oriented and driven by both financial and career opportunities
Demonstrate strong time management skills
Demonstrate strong verbal and written communication skills
Context-switching expert: the ability to balance multiple concurrent responsibilities of varying priorities and to shift focus from one to another with minimal loss of productivity or work quality.
Proficient in MS Office (Excel, Word, PowerPoint)
Proficient in Salesforce.com
Bachelor's Degree
Industry Knowledge
Business process impact knowledge

Benefits

Comp & perks

Inclusion is a verb and we encourage diversity of thinking and ideas as well as backgrounds and experiences.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Sales SupportTechnology Hardware ExperienceCustomer RetentionAccount PenetrationProject ManagementTime Management

Soft Skills

Self-starterMotivationResults-orientedVerbal CommunicationWritten CommunicationContext-switching

Certifications

Bachelor's Degree