Senior Manager, Marketplace

Staples Promotional Products

Senior Manager overseeing Staples’ Marketplace strategy, optimizing sales, and fostering team collaboration for operational excellence. Analyzing market trends and managing key relationships.

Posted 4/11/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Lead the development and execution of the strategy for Staples’ Marketplace business.
Build a new channel, optimize sales performance, and manage key marketplace relationships.
Drive operational excellence to scale the business.
Analyze market trends, identify new product opportunities, optimize listings and promotions.
Collaborate with internal teams to deliver exceptional customer experience.
Manage and grow Staples’ Marketplace account and troubleshoot seller performance issues.
Develop account-specific growth plans leveraging data insights.

Requirements

What you’ll need

Bachelor’s degree in Business, Marketing, eCommerce, or a related field, or equivalent experience.
8+ years of experience in e-commerce, marketplace management, retail technology, or a related field.
3+ years of management experience in digital storefront operations.
Strong analytical and problem-solving skills with a data-driven approach.
Excellent leadership and team-building capabilities.
Effective communication, negotiation, and collaboration skills.
Ability to manage multiple priorities in a fast-paced digital environment.
Detail-oriented with robust organizational and project management skills.

Benefits

Comp & perks

Inclusive culture with associate-led Business Resource Groups
Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
Online and Retail Discounts
Company Match 401(k)
Physical and Mental Health Wellness programs
other forms of variable compensation

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

e-commercemarketplace managementretail technologydigital storefront operationsdata analysissales optimizationlisting optimizationpromotions managementaccount managementgrowth planning

Soft Skills

analytical skillsproblem-solving skillsleadershipteam-buildingcommunication skillsnegotiation skillscollaboration skillsorganizational skillsproject management skillsdetail-oriented

Certifications

Bachelor's degree in BusinessBachelor's degree in MarketingBachelor's degree in eCommerce