Staples Promotional Products

Account Solutions Manager

Staples Promotional Products

full-time

Posted on:

Location Type: Hybrid

Location: Overland Park • Kansas • United States

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About the role

  • Manage all facets of client program business in relationship to client budget and our service model.
  • Build and maintain client relationships.
  • Serve as the primary internal lead for assigned accounts, in partnership with field sales to drive client objectives.
  • Influence, analyze, and manage target expectations for margin as it relates to the client service model.
  • Influence, analyze, and manage assortments to achieve profitable SKU count measurements.
  • Utilize tools, data, and other resources to prepare and present client product selections.
  • Create marketing plans by analyzing and utilizing data to drive customer revenue.
  • Support site sale or tradeshow experiences utilizing and/or selling client branded merchandise.
  • Sustain global services knowledge and skillset and apply to account base as applicable.
  • Participate and provide input and ideas to support our ongoing effort to improve customer experience and retention.

Requirements

  • 3+ years relevant work experience in project management, merchandising, or related field
  • 1+ years of Microsoft Office (Word, Excel, PowerPoint).
  • Flexibility to travel, when necessary, based on account needs.
  • Ability to create an inclusive environment, encouraging strategic thought/planning/execution while holding support teams accountable to deliverables.
  • Clear direction and project management leadership to all support teams in implementing and managing solutions for assigned customers, providing appropriate and timely internal and external communications.
  • Global business acumen; navigates stakeholders and processes to drive decisions.
  • Basic knowledge of decoration methods and product capabilities; applying customer brand standards as applicable.
  • Bachelor’s Degree in Merchandising or related field (Preferred).
Benefits
  • Inclusive culture: Associate-led Business Resource Groups.
  • Flexible PTO: 22 days and Holiday Schedule (7 observed paid holidays).
  • Benefits: Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementmerchandisingdata analysismarketing planningSKU count measurementdecoration methodsproduct capabilitiesMicrosoft OfficeExcelPowerPoint
Soft Skills
client relationship managementinfluencingstrategic planningcommunicationleadershipflexibilityteam accountabilitycustomer experience improvementproblem-solvingcollaboration