Staples Promotional Products

Digital Sales Channel Strategist

Staples Promotional Products

full-time

Posted on:

Location Type: Remote

Location: Massachusetts • United States

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About the role

  • Build, update, and maintain partner portals (Digital Sales Rooms) for our Commercial and Expert Selling teams.
  • Implement new sections, improve layouts, and refresh content to drive ongoing engagement on customer portals.
  • Track portal development, updates, and performance metrics using shared systems and trackers.
  • Maintain accurate records of portal activity, requests, and updates.
  • Drive portal re-engagement by identifying value-added updates and supporting sellers with timely content.
  • Generate and analyze reports to support customer engagement tracking and sales conversations.
  • Partner with sellers to help them use portals effectively within their accounts.
  • Collaborate with cross-functional teams to ensure strategies and messaging align with business priorities.
  • Troubleshoot basic portal issues and escalate complex needs as required.
  • Support content navigation and organization within our content management system.

Requirements

  • Minimum 3+ years’ related experience.
  • Proficiency with MS Office suite.
  • Project management experience from planning to execution.
  • Bachelor’s degree
  • Experience managing multiple project deadlines and working with diverse partners and functioning as a key stakeholder.
  • Familiarity with digital sales tools, portals, or content management systems.
Benefits
  • Inclusive culture with associate-led Business Resource Groups
  • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
  • Opportunities for career growth and professional development in a collaborative, supportive environment
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementreport generationperformance metrics analysiscontent navigationportal developmentcontent organization
Soft Skills
collaborationcommunicationproblem-solvingtime managementstakeholder engagement
Certifications
Bachelor’s degree