Senior Technical Product Manager – AI
Staples Promotional Products
full-time
Posted on:
Location Type: Remote
Location: Massachusetts • United States
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Job Level
About the role
- Develop and continuously refine the platform's strategic vision and roadmap, aligning them with the long-term business goals and market trends.
- Conduct regular reviews of the current platform capabilities and business processes, identifying areas for innovation and improvement.
- Lead the definition and execution of product strategies that bridge the gap between current operations and desired business outcomes.
- Collaborate with engineering, design, and UX teams to translate product requirements into functional designs and actionable development plans.
- Prioritize and manage the product backlog, ensuring that the team focuses on tasks that provide the most significant value based on ROI and strategic importance.
- Oversee the full product development lifecycle, from ideation through development, launch, and ongoing enhancement phases.
- Foster a culture of continuous improvement by leading the adoption of Agile methodologies and integrating SAFe practices into project management.
- Engage with customers and other external stakeholders to gather feedback and integrate it into product development processes.
- Communicate effectively with all levels of the organization to keep stakeholders informed of progress, potential roadblocks, and overall product health.
- Create and maintain detailed documentation for product requirements, including both functional and non-functional specifications.
- Monitor and report on the product's performance, using key performance indicators (KPIs) to assess its health and alignment with business objectives.
- Work closely with solution architects and technical teams to ensure the platform's architecture supports current and future business needs.
- Identify, assess, and mitigate technical risks throughout the product development process.
- Develop contingency plans to address potential project delays and technical challenges.
- Mentor and guide junior product managers, helping them develop their skills and understanding of technical product management best practices.
- Build and maintain strong internal relationships across the organization to support cross-functional collaboration and knowledge sharing.
- Continuously analyze industry trends, customer needs, and technological advancements to keep the platform and its features competitive and innovative.
Requirements
- Bachelor’s degree in Computer Science, Business, or related field or equivalent work experience.
- 7+ years of experience in product management within a technical or related field with at least 5 years focused on managing complex technical products or platforms.
- Strong proficiency with Agile development methodologies and tools such as Jira and Confluence.
- Exceptional analytical and problem-solving skills.
- Strong interpersonal and communication abilities.
- Proactive leadership and a collaborative spirit.
- Ability to handle multiple projects simultaneously with a keen eye for detail.
- Demonstrated expertise in leading the end-to-end lifecycle of a product, from conception through deployment and post-launch enhancements.
- Proven ability to develop product strategies and roadmaps that align with business objectives.
- Experience in writing detailed functional and non-functional product requirements, and effectively communicating those requirements to engineering teams.
- Demonstrated ability to prioritize product features and tasks based on an analysis of technical feasibility, business impact, and user feedback.
- Solid track record in managing cross-functional teams and projects, demonstrating strong leadership and team-building skills.
- Experience in conducting rigorous KPI analysis and utilizing metrics to guide product decisions and assess product health.
- Excellent problem-solving skills with a demonstrated capacity to address technical challenges and find resolution effectively.
- Experience leading AI-enabled product initiatives, including data-driven automation, intelligent recommendations, and customer-facing bots that reduce manual effort and scale across large, distributed platforms.
- Strong ability to translate ambiguous business problems into clear product requirements, leveraging data signals (e.g., incomplete inputs, customer intent, seasonal trends, vendor promotions) to inform AI-driven solutions.
Benefits
- Inclusive culture with associate-led Business Resource Groups
- 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
- Online and Retail Discounts
- Company Match 401(k)
- Physical and Mental Health Wellness programs
- more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product managementAgile methodologiesKPI analysisfunctional requirementsnon-functional requirementsproduct strategiesproduct roadmapstechnical risk assessmentdata-driven automationAI-enabled product initiatives
Soft skills
analytical skillsproblem-solving skillsinterpersonal skillscommunication abilitiesleadershipcollaborationattention to detailmentoringcross-functional team managementcustomer engagement