Account Executive – AI Communication Solutions
NFON AG
B2B Sales, Operations Management
Stapelstein
internship
Posted on:
Location Type: Remote
Location: Remote • 🇩🇪 Germany
Visit company websiteJob Level
Mid-LevelSenior
About the role
- You are the first point of contact for our international trade partners: answer questions about Stapelstein®, support the onboarding process, and assist with order-related matters
- You handle processing returns and complaints and initiate refunds
- You maintain our customer database carefully and ensure all information is up to date
- You organize and send marketing samples for international influencers and press partners
- For queries, you liaise with our manufacturer and logistics center to ensure smooth operations
Requirements
- Excellent written and spoken English
- Structured, independent, and solution-oriented way of working
- Confident communication skills and a sense for modern business etiquette
- Calmness and composure — even when things get busy
- Identification with the Stapelstein® vision and the ability to represent it authentically externally
- Ideally, you bring industry knowledge in toys or lifestyle products
Benefits
- No location requirement, remote-first
- Flexible working hours: 10–15 hours per week for working students; 36 hours for full-time mandatory internships
- Own projects and responsibilities
- Room for ideas and opportunities to shape your role
- Insight into different company areas and interdisciplinary collaboration
- Motivated and friendly team
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
excellent written communicationexcellent spoken communicationstructured workingindependent workingsolution-orientedconfident communication skillscalmnesscomposurebusiness etiquetteability to represent vision
