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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong attention to detail and excellent communication skills while effectively managing multiple client work requests and ensuring compliance with project standards. Proficient in Microsoft Suite and ArcGIS, with the ability to synthesize data and maintain high-quality control and assurance.
Highest-signal resume keywords
Attention To DetailMicrosoft Suite ProficiencyArcGIS ProficiencyProject CoordinationQuality Control
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Microsoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft OutlookMicrosoft TeamsArcGISData SynthesisProject Submission ReviewPerformance Metrics TrackingProcess Compliance
Soft Skills
Communication SkillsProfessionalismJudgmentTeam CollaborationMultitasking
Industry Keywords
Client Work RequestsSafety StandardsQuality AssuranceStandard Operating ProceduresDynamic Team Environment
About the role
Key responsibilities & impact- Review, process, and respond to client work requests
- Professionally communicate (written and verbal) with Stantec staff and managers, clients, subconsultants, and project stakeholders
- Review project submissions for completeness, accuracy, and process compliance
- Update databases and spreadsheets to track and evaluate project status and performance metrics
- Follow guidance documents and standard operating procedures to ensure accurate and consistent information is delivered to clients
- Review documents to ensure they meet specific client requirements
- Synthesize data from multiple sources
- Communicate regularly with team leads and managers to ensure deadlines are being met
- Maintain Stantec’s high standard of safety, quality control, and quality assurance
Requirements
What you’ll need- Strong attention to detail, excellent coordination and communication skills
- Proficient in computer software including Microsoft Suite (Word, Excel, PowerPoint, Outlook, Teams) and ArcGIS
- Ability to learn new software systems (training will be provided)
- Ability to multitask, track and complete multiple concurrent requests
- Ability to thrive in a dynamic, team-oriented setting
- Demonstrate good judgement when escalating potential issues to team leads/managers
- Exhibit professionalism and a courteous demeanor
- Candidates must pass client background check to access online systems (upon employment)
- Comply with all Stantec and client policies including those related to safety, anti-harassment, and drug use
- This role occurs in a typical office environment, working with computers and remaining sedentary for long periods of time
- An associate’s degree or higher education is preferred
- At least one year of related work experience
- An equivalent combination of education and related work experience will be considered
Benefits
Comp & perks- Medical, dental, and vision plans
- Wellness program
- Health saving accounts
- Flexible spending accounts
- 401(k) plan
- Employee stock purchase program
- Life and AD&D insurance
- Short-term/long-term disability plans
- Emergency travel benefits
- Tuition reimbursement
- Professional membership fee coverage
- Paid family leave
- Ten paid holidays each calendar year
- Vacation accrual of 10 to 20 days per year
- Paid sick leave
