Accounts Receivable Representative

Stantec

Accounts Receivable Representative at Stantec performing collections on defaulted accounts and addressing client inquiries for billing. Collaborating with the financial team to ensure accurate invoicing and payments.

Posted 5/25/2026full-timeDartmouth • 🇨🇦 CanadaJuniorMid-LevelWebsite

Tech Stack

Tools & technologies

Oracle

About the role

Key responsibilities & impact

Perform collections on defaulted accounts according to corporate policies.
Coordinate payment arrangements with debtors based on the corporate collections policy.
Prepare and manage account correspondence (overdue, final, ad hoc notices).
Respond to client inquiries regarding invoices while applying a tactful, customer-focused approach to collections.
Resolve cash application issues by working with other Financial Services staff.
Work with Stantec’s Project Managers and Project Accountants to address issues promptly.
Partner with Financial Managers and Operations to strategize specific collection issues.
Develop well-defined plans to resolve collection issues promptly.
Verify initial client setup information or changes to ensure accurate billing details and prevent duplicate entries.
Implement appropriate collection strategies in collaboration with other stakeholders.
Identify process improvement opportunities and escalate them to the ARRL.
Assist with audit client invoicing confirmations.
Ensure all assigned functions comply with approved policies, key controls, and standard practices.
Perform other related duties as assigned.

Requirements

What you’ll need

Previous knowledge of AR practices gained through experience and/or education.
Moderate to Advanced expertise in Microsoft Office programs (Word, Excel, Outlook, PowerPoint) and Adobe/Reader/Writer.
Excellent problem-solving abilities.
Effective customer service and communication skills (both written and oral).
Strong attention to detail and organizational skills.
Ability to build and foster positive working relationships.
Adaptability and openness to change.
Independent work capability with a proactive approach.
Skill in identifying potential financial implications and mitigating risks.
Oracle experience is considered an asset.
Bilingual (English/French preferred)

Benefits

Comp & perks

Health, dental, and vision plans
Wellness program
Health care spending account
Wellness spending account
Group registered retirement savings plan
Employee stock purchase program
Group tax-free savings account
Life and accidental death & dismemberment (AD&D) insurance
Short-term/long-term disability plans
Emergency travel benefits
Tuition reimbursement
Professional membership fee coverage
Paid time off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

accounts receivablecollectionsproblem-solvingfinancial analysisbillingprocess improvementauditrisk mitigationcustomer servicebilingual

Soft Skills

communicationattention to detailorganizational skillsrelationship buildingadaptabilityindependent workproactive approach