Stantec

Accounts Receivable Representative

Stantec

full-time

Posted on:

Location Type: Hybrid

Location: Dartmouth • 🇨🇦 Canada

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Job Level

Mid-LevelSenior

Tech Stack

ERPOracle

About the role

  • Perform collections on all defaulted accounts, in accordance with Corporate policies and procedures.
  • Coordinate payment arrangements with debtors in accordance with the Corporate collections policy.
  • Prepare and manage account correspondence including overdue, final and ad hoc notices.
  • Field client inquiries on invoices and resolve issues using soft collection skills.
  • Contact clients to resolve cash application issues, when required, and work with other Financial Services staff to communicate a resolution.
  • Perform record retention responsibilities.
  • Work with Stantec’s Project Managers and Project Accountants to resolve issues in a timely manner.
  • Verify initial client set up information or changes to ensure accurate billing details.
  • Perform credit reviews using the Dun & Bradstreet software tool and provide comprehensive credit recommendations to mitigate any financial risk to Stantec.
  • Develop and implement appropriate collection strategies as necessary (liens, outside collection agencies, etc.) in conjunction with other stakeholders.
  • Perform other similar and related duties as assigned.

Requirements

  • High School Diploma with a minimum of 2-3 years’ experience or an equivalent combination of post-secondary.
  • Previous experience in a collection-related role(s), where success was demonstrated based on established metrics.
  • A/E industry experience in a professional services environment preferred.
  • Advanced proficiency in a Windows environment, including Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and Adobe Acrobat (Reader/Writer).
  • Skilled in using ERP systems to manage financial data and transactions.
  • Solid understanding of accounting principles and concepts relevant to accounts receivable.
  • Capable of working independently with minimal supervision, as well as collaboratively within a team.
  • Strong interpersonal skills with the ability to communicate effectively with customers, vendors, and internal stakeholders.
  • Excellent time management and organizational skills.
  • Proven ability to build and maintain positive working relationships.
  • Strong written and verbal communication skills.
  • High attention to detail and accuracy.
  • Committed to delivering exceptional customer service.
  • Experience with Oracle is considered an asset.
Benefits
  • health, dental, and vision plans
  • wellness program
  • health care spending account
  • wellness spending account
  • group registered retirement savings plan
  • employee stock purchase program
  • group tax-free savings account
  • life and accidental death & dismemberment (AD&D) insurance
  • short-term/long-term disability plans
  • emergency travel benefits
  • tuition reimbursement
  • professional membership fee coverage
  • paid time off

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
collectionscredit reviewsaccounting principlesfinancial data managementcollection strategiesmetrics analysiscash applicationrecord retention
Soft skills
interpersonal skillscommunication skillstime managementorganizational skillsindependent workteam collaborationattention to detailcustomer service
Certifications
High School Diplomapost-secondary education