Operations Analyst

Stanley Black & Decker, Inc.

Operations Analyst driving operational excellence as part of a global team for Stanley Black & Decker. Implementing SOPs and conducting financial analysis for operational improvements.

Posted 7/12/2026full-timeRemote • Maryland • 🇺🇸 United StatesMid-LevelSenior💰 $45,700 - $73,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in designing and implementing standard operating procedures to enhance productivity and operational efficiency. Proficient in financial analysis and reporting, with strong communication skills for training and leading teams.

Highest-signal resume keywords

Standard Operating Procedure DesignFinancial AnalysisMicrosoft Excel ProficiencySAP/TCIC ExperienceAnalytical Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Standard Operating Procedure DesignFinancial AnalysisOrder Processing ManagementWorkflow DevelopmentProcess Improvement

Soft Skills

Verbal CommunicationWritten CommunicationTeam LeadershipPresentation Skills

Tools & Technologies

Microsoft ExcelMicrosoft WordMicrosoft PowerPointPower BISAP/TCIC Systems

Industry Keywords

Customer ServiceOperationsProject PlanningTraining ProgramsOperational Processes

About the role

Key responsibilities & impact

Designing and implementing standard operating procedures (SOPs) to improve productivity across the division.
Supporting the planning and execution of projects and strategic initiatives.
Delivering training and guidance to team members on operational processes and best practices.
Developing and maintaining efficient workflows to support operational outcomes and informed decision-making.
Enhancing internal and partner training programs by refining procedures, tools, and best practices.
Conducting financial analysis and preparing regular reports.
Managing and optimizing order processing and fulfillment.

Requirements

What you’ll need

3–5 years of experience in customer service or operations roles.
Excellent verbal and written communication skills, with the ability to lead meetings and deliver presentations.
Advanced proficiency in Microsoft Excel, Word, and PowerPoint; experience with Power BI.
Experience with SAP/TCIC systems.
Strong analytical skills to identify process gaps and drive improvements.
Willingness to travel up to 20% as required.

Benefits

Comp & perks

Medical, dental, life, vision, wellness program, disability
401(k)
Employee Stock Purchase Plan
Paid time off
Tuition reimbursement
Discounts on Stanley Black & Decker tools and other partner programs