Senior Engineer – Sales & Services

Stanley Black & Decker, Inc.

Senior Engineer/Assistant Manager focusing on sales and service of Stud welding Systems and DC Torque Tools. Leading regional sales efforts and ensuring customer satisfaction in India.

Posted 5/16/2026full-timePune • 🇮🇳 IndiaSeniorWebsite

About the role

Key responsibilities & impact

Lead Regional Level sales & Service of Stud welding Systems (Tucker & Nelson Brand), SAT DC Torque Tools to achieve sales target.
Develops and implements an agreed upon regional sales plan which will meet the business goals of increasing sales to the customer base and improving customer satisfaction
Application /RFQ Study, Techno Commercial Offer Submission, Negotiate and close agreements with customers Requirement.
Monitor and analyze performance metrics and suggest improvements.
Prepare monthly, quarterly and annual sales forecasts.
Liaising with and working alongside sales and Service engineers.
Offering customer training.
Lead regional Sales to educate the customer proving Stanley as a superior product thru Commerical handlings, Application Study, Demo Activities and detailed technical Walk thru of the product.
Liaise closely with the Product/Engineering team of the customer to ensure that the expectation and Stanley understanding is in sync.
Use the opportunity to brand Stanley as a Solution provider.
Develop and write specifications, performance requirements, Technical analysis and position attractive proposition to the customer.
Participates and initiate in meetings, seminars, and training sessions to stay apprised of new developments in field and keep pace with competitor’s activities and product knowledge.
Coordinates presale demonstrations and trade show exhibitions including procurement of equipment, set-up, demonstration, and discussion with potential customers
To coordinate with Stanley Principals Unit for getting technical assistance, Application Study, Project Study, BOM preparation, 3D modelling, Configuration making.
Offering feedback on future product development, features and functions
Help and assist the BU head to make budget and strategic plan for the DC Tools based on business plan, prepare sales strategy for Business expansion in the market and ensure attainment of sales targets and profitability.
Prepare action plan for direct reports for effectively servicing customers and leads.
Perform research and identify new potential customers and new market opportunities
Implement action plan for penetration into new markets with Demo/Trails/technical Presentations.
Ensure inventory is within permissible limits
Monitor Service Team to meet the service standards met at all times and assist them to resolve the Customer Complaints and issues.
Keep a tab on competitor activities and ensure that the management is kept informed about any major happenings in the market place.
Build and update Potential customer database-machine configurations and systems Installed
Build reputation of Stanley Engineered Fastening as solution provider for relevant customer requirements
Responsible for collection of payment and relevant documentation from customer base

Requirements

What you’ll need

Diploma/ Bachelor Degree in Engineering (Mechanical/ Electrical/Mechatronics)
Experience in Sales & Service responsibilities of Capital Equipments preferably in welding Equipments / robotics etc.
Past experience in Atlas Copco/Desoutter/Apex/Cleco/IR/Bosch -Similar Brands into DC and Pneumatic Torque Tool selling
5 to 8 years in Sales & Marketing, Business Development, Application Study of DC Torque tightening Tools
Understanding of Automobile OEM’s and Tiers functioning
Past experience in Torque Tool Selling is must
Excellent leadership and communications skills, both written and verbal
Capable of performing professional presentations and demonstrations for all product types targeted for the region
Should be self-motivated and ready to take new assignments/opportunities
Must travel extensively within India
Is able to develop new sales strategies based upon prior experience
Is proactive and anticipates potential problems before they can hinder a company’s success
Possesses good customer service skills.

Benefits

Comp & perks

Global Benefits & Perks
Competitive salary plus receive entitlements and benefits unique to your country of hire.
Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.
Learning & Development: Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).
Diverse & Inclusive Culture: We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.
Purpose-Driven Company: You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.

ATS Keywords

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Hard Skills & Tools

SalesServiceApplication StudyTechnical AnalysisPerformance MetricsBudget PlanningMarket ResearchCustomer Training3D ModellingBOM Preparation

Soft Skills

LeadershipCommunicationPresentationSelf-motivationProactivityCustomer ServiceNegotiationTeam CoordinationProblem SolvingStrategic Planning

Certifications

Diploma in EngineeringBachelor Degree in Engineering