Senior Director, IT Vendor Management

Stanley Black & Decker, Inc.

Senior Director of IT Vendor Management at Stanley Black & Decker overseeing strategic vendors and IT service delivery. Responsible for vendor management, contract negotiation, performance monitoring, and continuous improvement.

Posted 5/15/2026full-timeNew Britain • Connecticut, Maryland • 🇺🇸 United StatesSeniorWebsite

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Develop and execute strategies for sourcing, onboarding, and managing MSPs to support IT operations and business objectives
Lead contract negotiations, renewals, and compliance reviews for all IT service agreements
Provide training and guidance to IT Capability leaders and Service Owners to ensure effective implementation of strategies
Collaborate with internal stakeholders to assess business needs, define requirements, and ensure MSP solutions are fit-for-purpose
Drive innovation and efficiency by evaluating new technologies and service models in partnership with IT Capability leaders and Service Owners
Monitor technology outsourcing trends, vendor market shifts, and emerging solutions
Recommend vendors and innovative approaches to support business goals
Report regularly to executive leadership on MSP performance, risks, and opportunities
Establish, nurture, and manage relationships with key technology vendors and service providers
Lead high value negotiations and oversee contract management to secure favorable terms and high-quality delivery
Oversee the selection, relationship management, contract negotiation and management, performance monitoring, and compliance of Managed Service Providers
Define and track vendor performance metrics, service level agreements (SLAs), and key performance indicators (KPIs)
Identify, assess, and mitigate risks related to vendor engagements
Ensure compliance with company policies, regulatory requirements, and cybersecurity standards
Partner with Finance to manage budgets, forecasts and cost optimization initiatives related to outsourced IT services

Requirements

What you’ll need

Bachelor’s degree in Information Technology, Business Administration, or related field (Master’s preferred)
10+ years of progressive experience in IT leadership and vendor management experience, including direct management of MSPs and contracts
5+ years in a leadership capacity with People Management responsibility
Deep understanding of IT infrastructure, operations, applications, and security standards
Demonstrated success in vendor management, contract negotiation, and IT service delivery
Strong negotiation, communication, and stakeholder management skills
Experience in risk management, compliance, and contract administration, as well as budget management and cost optimization

Benefits

Comp & perks

Competitive salary
Medical, dental, life, vision
Disability benefits
401(k)
Employee Stock Purchase Plan
Paid time off
Tuition reimbursement
Discounts on Stanley Black & Decker tools and other partner programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

vendor managementcontract negotiationIT service deliveryrisk managementcompliancebudget managementcost optimizationperformance monitoringservice level agreementskey performance indicators

Soft Skills

negotiationcommunicationstakeholder managementleadershiprelationship managementtrainingguidancecollaborationinnovationefficiency

Certifications

Bachelor’s degree in Information TechnologyBachelor’s degree in Business AdministrationMaster’s degree (preferred)