Field Service Sales Coordinator
Stanley Black & Decker, Inc.
full-time
Posted on:
Location Type: Office
Location: Columbus • Ohio • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Work with the Sales and Field End User Specialist to conduct effective end-user demonstrations and product knowledge events
- Gain operational experience by learning the different aspects of the Service Center including retail, back-end repair process, inventory management, and center profit and loss statements
- Servicing and Managing end-user accounts through strategic planning providing them with the best possible solutions for their business
- Supporting service repair marketing programs, bringing awareness to new products and accessories, and utilizing marketing programs to convert competitive products to take market share
- Responsible for growing the account base through aggressive prospecting for new customers in the market
- Promote All Stanley Black & Decker brands by effectively utilizing marketing programming, leveraging field resources to drive sales through distribution partners converting end users through product placement and safety training
- Regularly call on end-users to buy offices, and job sites within an assigned area, ultimately seeding products and driving end-user conversions
- Identify new sales opportunities, create, and deliver value-added offerings to key decision makers while maintaining and delivering profitable ROI for SBD
- Identify and execute SBD relationships with key end users, serve as liaison between product manager, market & all other SBD resources & teams
Requirements
- Bachelor's degree preferred
- Must have a minimum of 3-5 years of sales and customer service
- Experience with power tools and construction
- Willingness to travel up to 80% within the specified sales territory and potentially outside of territory
- May need to travel up to two weeks at a time
- Experience with Point of sales and entering purchase orders
Benefits
- Medical
- Dental
- Vision
- Life
- Disability
- 401(k)
- Employee Stock Purchase Plan
- Paid time off
- Tuition reimbursement
- Discounts on Stanley Black & Decker tools and other partner programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
salescustomer servicestrategic planninginventory managementprofit and loss analysisend-user account managementprospectingvalue-added offeringspoint of salespurchase order entry
Soft skills
communicationrelationship managementproblem-solvingteam collaborationcustomer engagementmarketing awarenesssales conversiontrainingpresentation skillsnegotiation
Certifications
Bachelor's degree