HR Shared Services Associate
Stanley Black & Decker, Inc.
full-time
Posted on:
Location Type: Hybrid
Location: Medellín • 🇨🇴 Colombia
Visit company websiteJob Level
JuniorMid-Level
About the role
- Process a wide array of HR needs including employee inquiries and HR functional processes.
- Create and maintain accurate employee data in the HR system, ensuring compliance with company policies and data integrity standards.
- Support the onboarding process by coordinating new hire documentation and ensuring a smooth transition for new employees.
- Assist with offboarding and termination processes, including final documentation, system updates, and exit interviews as needed.
- Respond to employee inquiries related to HR policies, procedures, and system navigation in a timely and professional manner.
- Document key processes and strive to find ways to optimize and streamline.
- Maintain confidentiality and handle sensitive employee information with discretion.
Requirements
- Bachelor's degree in Human Resources or other related fields.
- 1-2 years of HR experience to include expertise in HR Shared Services or multi-function HR expertise.
- Strong customer service orientation.
- Ability to develop and maintain effective working relationships with a variety of stakeholders.
- Good verbal, interpersonal, and written communication skills necessary to interact with staff at all levels of the organization.
- Experience with continuous improvement methodologies, project management, and process documentation skills.
- Detail Oriented.
- Resilient and able to deal with changing business requirements and challenging situations in a positive and productive manner.
- Demonstrated ability to maintain confidentiality and handle sensitive information.
Benefits
- Competitive salary plus receive entitlements and benefits unique to your country of hire.
- Career Opportunity: Career paths aren’t linear here.
- Learning & Development: Access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university.
- Diverse & Inclusive Culture: Awesome place to work, respecting and embracing differences.
- Purpose-Driven Company: Help continue to make positive changes in local communities through volunteerism, giving back and sustainable business practices.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
HR Shared Servicesprocess documentationonboardingoffboardingdata integritycomplianceemployee inquiriesHR functional processesproject managementcontinuous improvement methodologies
Soft skills
customer service orientationinterpersonal skillscommunication skillsdetail orientedresiliencerelationship buildingprofessionalismdiscretionadaptabilityproblem-solving
Certifications
Bachelor's degree in Human Resources