Lifestyle Partnerships Manager
Substack
Senior Account Manager
Stanley Black & Decker, Inc.
full-time
Posted on:
Location Type: Remote
Location: Remote • California, Illinois, Ohio • 🇺🇸 United States
Visit company websiteSalary
💰 $105,000 - $120,000 per year
Job Level
Senior
Tech Stack
SFDC
About the role
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
- Understand customer goals, challenges, timeline, budget, and authority, and create account strategies for clients within your book of business.
- Responsible for maintaining close relationships with existing users as well as key potential customers.
- Responsible for customer implementation and ongoing field training and support of software products such as, but not limited to, Site Manager, Asset Tracking, etc.
- Perform sales demos (PPT demo slides as well as active product demos or recorded demos).
- Responsible for meeting quarterly/annual quotas and standards for activity, such as the number of calls, new product introductions, training events, and product demonstrations.
- Collaborate with and leverage Local Market Teams to ensure proper follow-up on leads to produce sales growth.
- Develop and execute sales plans with cross-functional partners to drive predictable sales cycles.
- Drive the Expansion Sales Cycle to increase User count company-wide.
- Serve as the lead point of contact for all larger client account management matters.
- Manage handoffs of Mature Accounts from the Account Executive Team.
- Work with the product team based on customer feedback.
- Ensure new product launches are successfully communicated.
- Teach and mentor your local market teams on the needs of the Contractors within your assigned Specialty.
Requirements
- 5+ years of B2B SaaS sales experience - a minimum of 1 year in a closing role.
- Bachelor’s or Associate degree (Engineering, Technology, or business-related field) – preferred.
- Experience using CRM solutions such as Salesforce.com is preferred.
- Proficient with Microsoft Suite applications.
- Solid mechanical and technology skillset with troubleshooting experience.
- Commercial Jobsite and Construction Knowledge preferred.
- Must have the ability to build relationships and work effectively with customers and internal teams.
- Experience with Subscription Sales and Selling Construction SAAS Products.
- Ability to Propose, Demo, Value Sell, and Close the Sales Cycle.
- Ability to Develop Cross Company Relationships with Account Base.
- Ability to Accumulate Account Details and Build Story to Create Client Expansion Opportunity.
- Capable of Managing a Sales & Retention Quota.
- Experience with Customer Development.
- Proven track record delivering positive results with a strong desire to win is a must.
- Demonstrated time management skills, ability to set priorities, and self-motivation is required.
Benefits
- Medical, dental, life, vision, wellness program, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement.
- Discounts on Stanley Black & Decker tools and other partner programs.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
B2B SaaS salesclosing salestroubleshootingSubscription SalesValue SellingSales Cycle ManagementCustomer DevelopmentAccount ManagementSales Quota ManagementSales Planning
Soft skills
relationship buildingcollaborationmentoringtime managementself-motivationcommunicationorganizational skillscustomer focusproblem-solvingleadership
Certifications
Bachelor’s degreeAssociate degree
