Supervisor, Clinic Operations – Pre-Anesthesia

Stanford Health Care

. Provides on-site operational leadership and direct supervision of Patient Care Coordinators (PCCs), schedulers, and temporary staff across multiple locations.

Posted 4/24/2026full-timeLivermore • California • 🇺🇸 United StatesJuniorMid-Level💰 $44 - $57 per hourWebsite

Tech Stack

Tools & technologies

React

About the role

Key responsibilities & impact

Provides on-site operational leadership and direct supervision of Patient Care Coordinators (PCCs), schedulers, and temporary staff across multiple locations.
Oversees daily workflow, staffing coordination, and patient access operations.
Partners closely with providers, the assistant patient care manager, and clinic leadership to support seamless patient flow and high-quality patient experience.
Executes world class practices of service and patient care in support of C-I-CARE standards.
Manages daily operations and meets with staff to implement, manage and enforce office protocols and procedures.
Acts as a liaison between physicians/providers and clinical staff.
Recruits, hires, and manages staff, providing leadership and fostering professionalism towards patients, physicians, and co-workers.
Manages and resolves patient complaints and concerns.

Requirements

What you’ll need

High school diploma or GED equivalent
Two (2) years of medical front and/or back office experience
Ability to direct and supervise staff
Knowledge of medical practice and patient care
Knowledge of common safety hazards and precautions to establish a safe work environment
Skill in developing and maintaining department quality assurance
Skill in establishing and maintaining effective working relationships with medical staff, clinic staff, partner departments, patients, and other customers
Ability to maintain quality control standards
Ability to react calmly and effectively in emergency situations
Ability to interpret, adapt and apply guidelines and procedures

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Flexible work arrangements
Professional development

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

medical front office experiencemedical back office experiencequality assurancepatient caresafety hazard knowledgeemergency response

Soft Skills

leadershipstaff supervisioneffective communicationproblem resolutionprofessionalismrelationship building

Certifications

high school diplomaGED equivalent