Standard Ecom

CRM Manager

Standard Ecom

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

JuniorMid-Level

About the role

  • Create CRM strategies for clients’ Klaviyo accounts under your management.
  • Create editorial calendars.
  • Write briefing documents to guide our designers and copywriters in creating emails.
  • Maintain client relationships (reporting, recurring calls, responding to client inquiries).
  • Track KPIs and analyze CRM campaign performance to draw insights and adjust strategies accordingly.
  • Propose new initiatives to strengthen client relationships.

Requirements

  • You have a minimum of 2 years’ experience in CRM or e‑commerce.
  • In addition to strong synthesis and analytical skills, you have a keen interest in client relations.
  • You are rigorous, curious, proactive, and humble.
  • You are energetic and not afraid to think outside the box.
  • You are committed, eager, and highly motivated.
Benefits
  • The freedom to work from wherever you choose.
  • Full autonomy in your work.
  • A boost for your career.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
CRM strategiesKlaviyoeditorial calendarsKPI trackingcampaign performance analysis
Soft skills
synthesis skillsanalytical skillsclient relationsproactivecurioushumbleenergeticcreative thinkingcommittedmotivated