Standard Bank Group

Account Manager

• Strategically drive the Diners Club CVP across the corporate, travel & Bank segments
• Achieve Acquisition, Retention, Risk, Compliance, and Cost Management targets
• Consistently deliver a professional level of service with the utmost integrity
• Represent the Diners Club brand appropriately in all interactions
• Maintain confidentiality for clients and stakeholders
• Exhibit expertise in Diners Club products and services
• Achieve specific performance targets and activate new accounts
• Manage a sustainable pipeline and grow existing accounts through a CRM strategy
• Provide exceptional service to Key Accounts with regular communication
• Aim for at least 70% penetration in cross-sell and up-sell opportunities
• Minimize client attrition to below 5%

Corporate Account Manager