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Scrum Master
Stand Together. Facilitate Agile ceremonies: standups, sprint planning, backlog refinement, retrospectives, and reviews with preparation, clear time-boxing, and a consistent bias toward outcomes over process.
About the role
Key responsibilities & impact- Facilitate Agile ceremonies: standups, sprint planning, backlog refinement, retrospectives, and reviews with preparation, clear time-boxing, and a consistent bias toward outcomes over process.
- Build the trust and psychological safety that makes retrospectives honest and improvement actions credible.
- Shift sprint planning from in-meeting discovery to in-meeting alignment by doing the administrative and readiness work, including ticket review, agenda setting, and Jira cleanup.
- Maintain backlog health: ensure work is properly categorized, sized, structured, and ready for commitment before it enters a sprint.
- Apply and reinforce standardized ticket structures: consistent issue types, field usage, user story and acceptance criteria formats, spike success criteria, bug reproduction steps.
- Track, analyze, and communicate sprint metrics including velocity, rollover trends, and estimated versus actual effort; surface patterns that improve planning accuracy over time.
- Facilitate root-cause analysis of blockers and rollover; ensure carryover discussions result in specific, corrective actions.
- Identify and actively pursue impediments that cross team boundaries, escalating to the Agile Practice Lead when resolution requires broader organizational action.
- Contribute to overall delivery standards by sharing what is working, flagging what is not, and helping build the playbooks and templates that benefit all teams.
Requirements
What you’ll need- Prior experience as a Scrum Master or Agile delivery lead supporting cross-functional product or technology teams.
- The interpersonal skills to build trust quickly on teams that may be skeptical, fatigued, or in conflict.
- Strong Jira skills: backlog management, workflow configuration, automation, dashboard and reporting development, and the discipline to keep data clean and meaningful.
- Comfort operating across multiple teams simultaneously, including managing schedule complexity and adapting your approach to teams at different maturity levels.
- A diagnostic mindset: you notice patterns, ask good questions, and distinguish between a team problem, a process problem, and an organizational problem before deciding how to respond.
- Enthusiasm to contribute to Stand Together's vision and principled approach to solving problems, and a commitment to stewarding our culture, which champions values including transformation and innovation, entrepreneurialism, humility, and respect.
Benefits
Comp & perks- Competitive benefits: Enjoy a 6% 401(k) match with immediate vesting, flexible time off, comprehensive health and dental plans, plus wellness and mental health support through Peloton and Talkspace.
- A meaningful career: Join a passionate community of over 1,300 employees dedicated to improving lives and driving innovative solutions to complex social challenges.
- Commitment to growth: Thrive in a non-hierarchical environment that empowers employees to discover, develop and apply their unique talents.
- Competitive compensation: Our approach rewards the value you create through competitive salaries and bonus opportunities, allowing you to share in the success you help drive.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Agile methodologiesScrumbacklog managementsprint planningroot-cause analysisticket reviewsprint metrics trackingissue types standardizationuser story formatsacceptance criteria
Soft Skills
interpersonal skillstrust buildingconflict resolutiondiagnostic mindsetadaptabilitycommunicationcollaborationproblem-solvingleadershipempathy