Product Manager, Enterprise Service Management Platforms
Stand Together
full-time
Posted on:
Location Type: Remote
Location: Virginia • United States
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Tech Stack
About the role
- Own the product vision, strategy, and multi-horizon roadmap for the Atlassian platform
- Align roadmap priorities with organizational goals, operating models, and platform sustainability
- Monitor Atlassian’s product strategy, public roadmap, and future releases to identify relevant capabilities
- Evaluate emerging Atlassian features (e.g., AI, automation, analytics, cloud enhancements) and translate them into actionable roadmap initiatives
- Define and track success metrics such as adoption, efficiency gains, and stakeholder satisfaction
- Serve as the primary strategic owner and point of contact for Atlassian products
- Partner with business and technical stakeholders to understand current needs and anticipate future workflows
- Lead roadmap reviews, prioritization discussions, and trade-off decisions with transparency
- Influence outcomes through strong communication, data, and platform strategy rather than authority
- Lead discovery to elicit, analyze, and document current-state and future-state requirements
- Translate needs into functional designs, user stories, and acceptance criteria
- Evaluate opportunities to leverage native Atlassian capabilities or marketplace apps over custom solutions
- Collaborate with delivery partners to design scalable, maintainable platform solutions
- Partner with delivery teams to ensure roadmap initiatives are planned and executed effectively
- Establish and evolve standards, guardrails, and best practices for platform usage
- Ensure configurations and integrations support security, compliance, and data integrity
- Drive adoption through documentation, training, and self-service enablement
Requirements
- 5+ years of experience in Product Management, Business Systems Analysis, or related roles
- Hands-on experience with Enterprise Service Management systems (Atlassian preferred)
- Proven ability to develop and manage product roadmaps in complex, stakeholder-rich environments
- Strong requirements gathering, process analysis, and solution design skills
- Excellent communication and facilitation skills; comfort operating with high autonomy
- Enthusiasm to contribute to Stand Together's vision and principled approach to solving problems, and a commitment to stewarding our culture, which champions values including transformation and innovation, entrepreneurialism, humility, and respect.
Benefits
- Competitive benefits: Enjoy a 6% 401(k) match with immediate vesting, flexible time off, comprehensive health and dental plans, plus wellness and mental health support through Peloton and Talkspace.
- A meaningful career: Join a passionate community of over 1,300 employees dedicated to improving lives and driving innovative solutions to complex social challenges.
- Commitment to growth: Thrive in a non-hierarchical environment that empowers employees to discover, develop and apply their unique talents.
- Competitive compensation: Our approach rewards the value you create through competitive salaries and bonus opportunities, allowing you to share in the success you help drive.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementbusiness systems analysisrequirements gatheringprocess analysissolution designroadmap developmentdata analysisstakeholder managementfunctional designuser stories
Soft Skills
communicationfacilitationautonomycollaborationinfluencetransparencyproblem-solvingadaptabilityleadershipstrategic thinking