Stand Together

Content Strategist

Stand Together

full-time

Posted on:

Location Type: Remote

Location: Virginia • United States

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About the role

  • Create and maintain high‑quality platform documentation—including guides, FAQs, articles, toolkits, and in‑app copy—that empowers users to onboard and succeed independently
  • Design and execute targeted email and SMS campaigns that drive onboarding, activation, engagement, and re‑engagement across the user lifecycle
  • Translate complex product features and workflows into clear, compelling narratives and microcopy that support user understanding and adoption
  • Collaborate closely with Customer Success and Activation teams to identify recurring user needs and develop scalable, self‑serve content solutions
  • Uphold and refine the voice, tone, and messaging that reflect Be The People’s mission and brand identity
  • Use analytics, testing, and user insights to continuously improve content—running A/B tests across subject lines, flows, and formats to optimize performance
  • Manage content calendars and contribute to performance dashboards to ensure alignment, visibility, and ongoing improvement

Requirements

  • 3–6 years of content, UX writing, or product communications experience (product/content strategist preferred)
  • Excellent writing and editing skills; ability to simplify complex workflows for non-technical users
  • Comfortable with email/SMS platforms (e.g., Braze, Mailchimp), CMS, and basic analytics
  • Experience with user education, onboarding flows, and performance measurement
  • Collaborative, detail-oriented, and brand savvy
  • Enthusiasm to contribute to Stand Together's vision and principled approach to solving problems, and a commitment to stewarding our culture, which champions values including transformation and innovation, entrepreneurialism, humility, and respect.
Benefits
  • 6% 401(k) match with immediate vesting
  • flexible time off
  • comprehensive health and dental plans
  • wellness and mental health support through Peloton and Talkspace
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
content writingUX writingproduct communicationsA/B testingperformance measurementuser educationonboarding flows
Soft Skills
collaborativedetail-orientedbrand savvyexcellent writingediting skillsability to simplify complex workflows