Stampli

Senior Deal Desk Operations Manager

Stampli

full-time

Posted on:

Origin:  • 🇺🇸 United States • Tennessee

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Job Level

Senior

Tech Stack

Tableau

About the role

  • Serve as a key business partner to Sales, Finance, Legal, and Customer Success teams
  • Own deal structuring, pricing governance, approvals workflow, and contract operations
  • Partner with Account Executives and Sales Leadership to structure complex deals and pricing models
  • Maintain pricing policies, discount frameworks, and approval matrices
  • Provide guidance on non-standard deal terms and ensure alignment with legal, finance, and customer success policies
  • Manage the end-to-end deal desk process from opportunity to order, ensuring accurate configuration, pricing, and documentation
  • Improve the efficiency and accuracy of quotes, CPQ workflows, and contract generation
  • Oversee HubSpot, CPQ systems, and other related tools to ensure data integrity and process automation
  • Work closely with Legal to streamline contract redlining and approvals
  • Coordinate with Finance on order booking, invoicing, and revenue recognition requirements
  • Provide feedback to Product and Marketing on deal trends and customer needs
  • Train and support Sales and Customer Success teams on deal desk processes and tools
  • Build dashboards and reports to track deal velocity, discounts, approval times, and other KPIs
  • Identify bottlenecks and lead initiatives to continuously improve the deal lifecycle

Requirements

  • 2–4 years of experience in Deal Desk, Sales Operations, or Revenue Operations in a high-growth SaaS environment
  • Bachelor's degree in relevant field
  • Deep familiarity with B2B SaaS pricing, renewals, and contract structures (e.g., ARR, MRR, usage-based, multi-year)
  • Hands-on experience with HubSpot CRM and CPQ systems (CPQ etc.)
  • Strong analytical skills; proficient with Excel/Google Sheets, and reporting tools (e.g., Looker, Tableau)
  • Excellent communication and collaboration skills across functions and levels
  • Experience leveraging AI-powered tools to streamline deal processes is preferred